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We specialize in personal engagement co-browsing solutions that enable customer services agents interact effectively with customers in real-time. VeriShow is an Omni-Channel platform that also integrates with leading CRM solutions such as Salesforce and Microsoft Dynamic CRM. As an Omni-Channel platform, it enables organizations and customers alike to communicate across different channels (phone, web to phone, textual chat, video chat etc).<br>
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HOW DIGITAL KIOSKS CAN HELP FINTECH/BANKS ?
Efficiency For Bank Branches Several routine banking tasks are now done via online channels Despite the new banking modes - online, mobile or phone, customers still like the option of going to a physical branch -they still seek personal touch Research shows that nearly 26 % visit a branch weekly Banks struggle to meet new customers’ expectations and deliver great customer experience while managing new emerging staff workloads
Best of Both Worlds Fully equipped kiosks help optimize branch’s operations as it frees up the tellers from routine tasks Kiosks deliver faster service with lower error rates as a result of automation Kiosks also act as a physical location for a pure digital banking firm offering critical yet basic services like account opening
Best of Both Worlds For established banks, kiosks with ATM can take over tasks like cash deposits further increasing productivity, branch profitability and service Kiosks can easily be placed in many locations helping bank expand with lower investment
Kiosks Deliver Benefits For Both Self service kiosks with a remote banker help customers do basic banking tasks at their convenience securely VeriShow’s powered kiosks come with a suite of tools that let customers carry complex tasks with the bank Comprising tools like co-browsing, video chat and screen/document sharing let customer service agents provide live guidance to customers remotely Banks experience higher level of customers’ satisfaction with lower investment and better ROI Bank can provide more presence in more locations
Get in Touch for a Demo! www.verishow.com Contact us: 1-855-427-5227 Email: sales@verishow.com | support@verishow.com