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The objective is always to always address any<br>question or need of online audience – existing<br>and potential clients. Provide Real-time support for complex<br>transactions and questions with a suite of tools like- Co-browsing, <br>Live Video Chat, Online Form Filling, Secure Document Sharing, Screen sharing.<br>
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ONLINE BANKING IS FOR CUSTOMERS WHO NEED Assistant with Digital Banking and complex transaction
LIVE PERSONAL HELP • HAS REDEFINED COMMUNICATION • The objective is always to always address any • question or need of online audience – existing • and potential clients. • Provide Real-time support for complex • transactions and questions with a suite of tools like- • Co-browsing • Live Video Chat • Online Form Filling • Secure Document Sharing • Screen sharing
BENEFITS OF PERSONAL LIVE HELP IN ONLINE BANKING • Increased profits • Increased conversion rates of visitors coming to • your online banking page will translate into more • transactions and more profit. • Live help cuts costs • An empowered CSR can assist more customers by • resolving queries quicker by utilizing real-time tools like- co-browsing, • document sharing, online form filling, etc. • This reduces the overall costs associated with customer support.
BENEFITS OF LIVE HELP • IN ONLINE BANKING • Retention and Attraction • In the era of tech-savvy consumers, • your customers, whether existing or • potential expect a live engagement tool • on with your bank’s web page and mobile app. • Boost Customer Satisfaction • Customers will feel satisfied and fulfilled whenever they log onto your • website, connect on live engagement and get the help they need. • The promptness of getting real-time feedback will turn a web visitor to a client!
VERISHOW IS BROWSER BASED AND REQUIRE NO DOWNLOAD OF ANY SOFT WARE THAT IS ALSO OFFERED AS AN SDK AND AS AN ON PREMISE SOLUTION. According to Forrestor, several companies in retail, financial services, healthcare among others have adopted video chat as a key way to connect with customers and provide interactive support to them at their moment of need. VeriShow can be used on the web, mobile device and on premise kiosks.
GET IN TOUCH FOR A DEMO! www.verishow.com Contact us: 1-855-427-5227 Email: sales@verishow.com | support@verishow.com