600 likes | 750 Views
Neuro Marketing. The new revolution in Marketing knowledge. The starting point. “ Their’s a sucker born in every medial prefrontal cortex” New York Times 2003. Dr.Read Montague of Baylor College of Medicine used fMRI while doing the Pepsi challenge. Top down approach.
E N D
Neuro Marketing The new revolution in Marketing knowledge
The starting point “ Their’s a sucker born in every medial prefrontal cortex” New York Times 2003
Dr.Read Montague of Baylor College of Medicine used fMRI while doing the Pepsi challenge
Top down approach PET, fMRI, Transcranial Magnetic Stimulation
“50% of the advertising expenditure is wasted, but I do not know which 50%”
Marketing loosing its importance “All that marketers want from CEOs is more money to spend” Prof. Nirmalya Kumar, LBS, Marketing as Strategy
Scientific basis for marketing theory Main cause of marketing failure is the inability to understand the consumer behaviour
Scientific basis for marketing theory Unlike other sciences, there are no fundamental theories in psychology to decipher human behaviour
Fundamental theories Quantum mechanics and general relativity are true throughout the universe. Darwin’s theory of evolution and DNA based genetics apply to all organisms that have ever lived on earth.
“ Psychology on the other hand has been characterized by an embarrassingly long sequence of ‘theories’, each really nothing more than a passing fad that rarely outlived the person who proposed it” V.S ramachandran, J.J Smythies, Uni. Of California
The incomplete science! Psychoanalysis although it had tremendous influence in psychology, it had little influence in marketing Freudian Fraud by E.Fuller Torrey
The incomplete science! Behaviorism propagated by B.F. Skinner Ivan Pavlov etc had huge influence on marketing
The incomplete science! Behaviorism which virtually denied the existence of mind, took a beating with the article written Noam Chomsky, an MIT professor and linguist ( language and problems of knowledge)
Scientific basis for marketing theory Cognitive science has been influenced by studies on Artificial Intelligence too had tremendous influence on marketing
Scientific basis for marketing theory Cognitive science as much as AI has huge limitations. More so its inability to consider emotions and its role in human behaviour
Scientific basis for marketing theory You, your joys and your sorrows, your memories and your ambitions, your sense of personal identity and free will, are in fact no more than the behavior of a vast assembly of nerve cells and their associated molecules Francis Crick, The Astonishing Hypothesis
Neurology will help build a scientific foundation for marketing theories
More than 90% of what we know about the brain has been discovered in the last 10-12 years
Many new developments in the field of neurology, sociology, anthropology, psychology, etc But very little of that has permeated into the world of marketing and advertising.
Marketing is like Astrology. It is a quasi science. It is based more on past practices.
Even Ries and Trout have used only logic of past practices and not scientific facts to develop the theory of positioning
Who are the best marketers in the world? Politicians God men/God women Organised Religions
Heuristics The science of fast and frugal decision making
Civilizations advances by extending the number of operations we can perform without thinking about them British philosopher Alfred North Whitehead
Daniel Kahnemann,a psychologist wins the Nobel prize for Economics in 2002
Harvard University introduces a course in Behavioural Economics
Economist predicts that Behavioural Economics is the new trend in management consultancy
Rational man, the fundamental assumption of Classical Economics is under scrutiny
Most of the Marketing theories are influenced greatly by the classical economic theories and are based on the assumption that human beings are rational
Great amount of Market Research, Media planning hides their fundamental flaws behind the correctness of mathematical models
Even the world of finance and project management falls prey to the workings of the brain
Huge implications in business forecasting, the insurance sector
Reciprocation rule Reason behind mother’s advice to ‘good girls’
Reciprocation rule We should try to repay in kind what ever another person has provided us.
Contrast Principle If two things are presented one after another, and if the second item is fairly different from the first, we will tend to see it more different than it actually is.
Commitment and Consistency Once we have made a choice or taken a stand, we will encounter personal and interpersonal pressures to behave consistently with that commitment
The more effort that goes into a commitment, the greater is its ability to influence the attitudes of the person who made it