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Wal-Mart and The Glass Ceiling Investigating and Proving Gender Discrimination

Wal-Mart and The Glass Ceiling Investigating and Proving Gender Discrimination. February 2004. Wal-Mart Basics. Founded by Sam Walton Headquarters in Bentonville, AR Largest Retailer in the World Largest Private Employer in U.S. $244.6 billion in sales; $6 billion profit in 2003.

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Wal-Mart and The Glass Ceiling Investigating and Proving Gender Discrimination

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  1. Wal-Mart and The Glass CeilingInvestigating and Proving Gender Discrimination February 2004

  2. Wal-Mart Basics • Founded by Sam Walton • Headquarters in Bentonville, AR • Largest Retailer in the World • Largest Private Employer in U.S. • $244.6 billion in sales; $6 billion profit in 2003

  3. Wal-Mart Store Job Pyramid

  4. Women in Wal-Mart Management Positions

  5. Historical Comparison of Women in Management at Wal-Mart and Competitors

  6. The Promotion ProcessGetting Into Management Training • No Posting of Openings • No Application • No Set Selection Criteria • No Information on Management Jobs or Qualifications • “Tap on the Shoulder”

  7. Were Women as a Group Less Qualified for Management ? • No education requirement • No prior experience required • Higher Average Performance Ratings

  8. What the Women Told Us About Promotion. .. • No Information About How to Apply • Shifting Requirements and Excuses • Relocation Requirement – Real or A Pretext? • Sexist Attitudes

  9. Rhonda Harper, former VP Marketing Sam’s Club

  10. Jim Haworth, former Exec. VP Operations Wal-Mart

  11. Gender-BasedPay Disparities Average Annual Earnings ** In 2001 *Full-time **Including bonuses Data: Richard Drogin

  12. Wal-Mart’s Side of the Story • No Uniform National Practice • Women Not Interested in Management Positions • Long and Unpredictable Hours • Pay Differences are Very Small • Have Made Efforts to Improve Diversity • Women Are Happy at Wal-Mart • Case is Just Too Big

  13. Every Store Looks and Operates Identically Same Jobs and Job Hierarchy Wal-Mart Cheer at Daily Store Meetings Wal-Mart Culture – 3 Basic Beliefs All personnel policies from Bentonville 24/7 Real Time Electronic Connection Weekly and Daily Reports and Store Visits Heat and Music Uniformity and Central Control

  14. Was The Alleged Discrimination Intentional? • Internal Studies of Pay and Promotion Rates by Gender • Diversity Consultant • Benchmarking Against Competitors • Warnings from the Executive Vice President of Human Resources • Knew that Relocation Requirement Had An Adverse Impact on Women

  15. Tom Coughlin, Exec. VP and CEO of Wal-Mart

  16. Coleman Peterson, Exec. VP for People Division and Member of Board of Directors

  17. Don Harris, Exec. Vice President, Operations

  18. Stay Tuned • Dukes v. Wal-Mart Stores, Northern District of California • Class Certification Motion Pending • www.walmartclass.com

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