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** Explore how to increase profit, reduce costs, and manage bank risk in FX trading with discovered action rules based on customer data analysis. Utilize Data Extraction, SQL, and statistical methods to improve decision-making. **
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Knowledge Discovery In Currency Risk Management
Goal • Increase Profit • Reduce Cost of Settlements • Increase Customer Satisfaction • Reduce Bank Risk • Reduce Capital Requirements
Domain • FX Trading System Relational Database • 6000 Customers • 400,000 FX Transactions • Demographic Information • Credit Information • FX Marketing Desk Customer Info Database • Marketer • Relationship Manager • Pricing Information
Foreign Exchange Primer • Spots and Forwards • Swaps • Window Options and Draw Downs • Multi-currency Accounts • Settlements • Customer Credit • Bank Risk
Methodology Action Rules are discovered to meet our Goals. For Example: • Geography( Canada ) AND CreditLine( NO -> YES) • => customerRating( Average -> Good ) • Confidence = 100% • Support = 52 Customers
Methodology • Data Extraction • SQL • Statistical Attributes • Data Nominalization • SQL • Range Mapping based on Domain Knowledge and Visualization • Data Reduction • SQL • 6,000 Customers to 2,500
Methodology • Rosetta • Reducts • Association Rules • Filtering
Methodology • Custom Application • Flexible versus Static Attributes • Association Rule combination • Filtering
Results • Spot-rating is Strongly correlated to the decision Attribute. • Spot-rating as flexible attribute ( 1058 Action Rules ) • Spot-rating as static attribute ( 99 Action Rules ) • Improving Spot-rating improves Customer-rating
Results • Some Customers would be more profitable by doing business with a CRM Interface Partner • 120 Supporting Customers • Static • Spot-rating = GOOD • Swap-volume = NONE • Flexible • primaryDealsrc( Direct -> (9 other partners) • Decision • BAD -> AVERAGE
Results • Some Customers would be more profitable by recovering settlement cost. • 118 Supporting Customers • Static • Spot-rating = GOOD • Swap-volume = NONE • Geography = US • Customer Type = Corporate • Flexible • Settlement-volume( Medium -> low or high ) • Decision • BAD -> AVERAGE
Results • Marketer EBF Could do Better • 68 Supporting Customers • Static • Spot-rating = GOOD • Swap-volume = NONE • Geography = US • Flexible • marketer( EBF -> {13 other} ) • Decision • BAD -> AVERAGE
Results • Marketer BKG Could do Better • 49 Supporting Customers • Static • Spot-rating = EXCELLENT • Swap-volume = NONE • Geography = US • Flexible • marketer( EBF -> {5 other} ) • Decision • AVERAGE -> GOOD
Next Steps • More holistic view of Profit & Loss of the products • More attributes--less derived attributes • Filter change to find rules with the most financial impact support, not number of customers supporting • Use methodology for continuous attributes to yield a more precise actions to take. E.g, increase spread from 3.2% to 3.4% to increase profitability by 5%
Questions? Thank You