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An Open Source Alternative for Enterprise Records and Document Management: It seems the market is ready for something new. Why Open Source?. Enterprise software today Long sales cycles Huge Capital Outlay Disconnect between license cost and manufacturing cost…where’s the value?
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An Open Source Alternative for Enterprise Records and Document Management:It seems the market is ready for something new
Why Open Source? • Enterprise software today • Long sales cycles • Huge Capital Outlay • Disconnect between license cost and manufacturing cost…where’s the value? • A huge proportion of new license revenue today goes to sales and marketing! • $5-10 for sales/marketing for every $1 on R&D • You’re paying for a sales guy…not a product • While Vendor acquisitions provide new product features they also provide new maintenance revenues
Proprietary Services/ Customization Cost Reductions Cost Reductions Variable Cost Services/ Customization Fixed Cost Proprietary License Services/ Customization Hardware Why Open Source? Open Source Open Source 100% Hardware Support or Services/ Customization Proprietary License Hardware Support Support Source: Larry Augustin (OSBC2004)
Is it really new? “Open source software solutions will directly compete with closed-source products in all software infrastructure markets.” (Gartner, 2005) • Today, 81% of companies have deployed or are considering deploying open source applications (CIO Insight, 2006) • 72% plan to expand its use (CIO Insight, 2006) • Open Source is not new at the infrastructure level, most organisations here today will be running Linux, Apache Webserver, JBOSS, PHP, MySQL etc somewhere • AGIMO have a guide for Government Agencies looking to understand and make use of Open Source Software • http://www.agimo.gov.au/infrastructure/oss
So what is new? • For the first time Open Source is impacting at the Business level, rather than at the IT infrastructure level. • Open Source Enterprise Content Management (Alfresco) and Customer Relationship Management (SugarCRM) applications are two examples of this. • Open Source Enterprise Content Management includes Records Management, Document Management, Web Content Management, Business Process Management just like all the other vendors… • …only there is NO CAPITAL COST
So what does it mean for you? • Open Source means you and your development team get the source code… • you can fix bugs yourself instead of waiting till the vendor does… lets face it Australia and New Zealand make up about 5% of global revenue for US software vendors, so how important is it really to them? • You can develop features and localise applications to make them contextually relevant to your business…without shouting till you’re blue in the face. • No capital outlay means more budget for building richer applications…quicker • “No vendor lock in” becomes a strategic reality
Records Management is Risk Management • Managing your organizations' records is managing Risk. • The lifetime of a record is longer than the lifetime of most of the vendors? • Commercial software is not an effective mitigation of that Risk…too much control is maintained by the vendor. • Open Standards and Open Source are the only way to mitigate the Risks involved.
Records Management is Brand Management • UBS Warburg fined $29.2 Million • Lucent Technologies fined $25 Million • Morgan Stanley fined $15 Million • Banc of America Securities fined $10 Million • Philip Morris fined $2.75 Million • And each of these organisations endured public scrutiny and negative publicity • …all because they destroyed or were unable to find records
The infrastructure for Enterprise Records Management • Distributed Input • Capture content anywhere, capture it early • Ease of Use • Don’t force the user to enter metadata • Don’t force the user to learn new work practices just for managing compliance • Automate • Use automatic categorisation • Use business rules to link users and business processes • Link pre-defined retention policies with pre-defined fileplan templates • Federations • Lots of separate functional repositories joined in a loose federation • Federated Search (discover records across multiple repositories) • Federated Execution (manage records across multiple repositories)
So what does Open Source offer? • In short EVERYTHING… (Including DOD5015.2 certification) • So take it seriously…evaluate it along side your proprietary systems and see how much money you can save while making your users happier • Come and see us at Stand 4 • Distributed Input • Integration with Imaging systems (Kofax, Captiva, eCopy etc) • Web services, JCR APIs • Ease of Use • Virtual File System (CIFS/SMB Network Drive) • Rules driven folders • Automation • Rules driven classification/categorisation • Pre-defined retention polices linked to pre-defined fileplan templates • Business process management and worfklow • Federations • Loosely coupled repository model • Federated Search • Federated Execution http://www.lateralminds.com.au