Quality Mission Statement

1. Credit Quality Mission Statement • To quickly extend credit to those current and potential customers whose financial condition and payment history indicate that payments for our services will be made on a timely basis. Rev 1/2013

2. Credit Required Requirements The following customer information is required on your request: Customer Name Complete physical and bill to address Agency Code & Phone Number The dollar amount of the load (and/or) estimated monthly credit limit (if credit needs to be increased on an established customer enter that amount and list your customer number on the form)

3. Step One Call Account Management (Pricing Services) to verify the account is available to pursue 866-993-8545 Or Email: customerinquiry@landstar.com Account Management

4. Step Two Call, fax or email Credit Services on all new accounts prior to shipment pick up 800-872-9409 800-872-9553 Fax Or Email: landstarcreditrequests@landstar.com Please note: Express Trak account information must be faxed or emailed with customers billing requirements Credit Services

5. ImportantInformation • If an account has not been utilized in six months; agents must call, fax or email Credit Services to have credit re-checked. • This must be done prior to shipping.

6. Credit Response • Non- Credit Approve • Cash collection arrangements to be made prior to picking up freight. Available options are wire transfers, cashier or certified check. (The Credit Services department will make these arrangements) • Approved • Agent is required to watch volume of shipments and communicate frequently with the Credit or Account Receivables department

7. Credit Warning • Agent Risk: • All unapproved accounts that have receivables in excess of assigned credit limit are considered AGENT RISK. • Agent Related Accounts: • No credit will be established on related accounts associated with an assigned agency.

8. Questions? Credit Department 800-872-9409