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Efficient IT: Can OUCS Help? Dr Stuart D Lee Director, Computing Systems and Services OUCS stuart.lee@oucs.ox.ac.uk

Efficient IT: Can OUCS Help? Dr Stuart D Lee Director, Computing Systems and Services OUCS stuart.lee@oucs.ox.ac.uk. Programme. Introduction Supporting Staff and Students (Tony Brett, Dpt Group Mgr, Information and Support Grp)

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Efficient IT: Can OUCS Help? Dr Stuart D Lee Director, Computing Systems and Services OUCS stuart.lee@oucs.ox.ac.uk

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  1. Efficient IT: Can OUCS Help?Dr Stuart D LeeDirector, Computing Systems and ServicesOUCSstuart.lee@oucs.ox.ac.uk

  2. Programme • Introduction • Supporting Staff and Students (Tony Brett, Dpt Group Mgr, Information and Support Grp) • Supporting Technical Strategy (Wylie Horn, Group Mgr, NSMS) • Round-up • Coffee

  3. OUCS: The Basics • 119 FTE, £8.3m turnover, £5.8m from infrastructure charge, £2.5m sales/research • Main IT provider for the University supporting key infrastructure services, but also use of IT in teaching and research • University works in a devolved IT model • No control over devolved IT and cannot insist you use our services (mostly)

  4. What does OUCS run?

  5. Nexus WebLearn Registration Single Sign-On Help Centre PC Repairs University Backbone Network, Security, Wireless, and Telecoms Backup and Archiving (HFS) Training Courses Remote Access Podcasting and iTunes U Elearning & Eresearch Support Online Shop Software Licensing Web Site Web Development IT Support Staff Service IT “Audits” Mobile Oxford What does OUCS run?

  6. Some free Some paid for Some a mixture of both 6

  7. What we do not support • Oracle Student Systems, Oracle Financials, HR, Resolve, OxCORT, Graduate Supervision System, Library Catalogues, etc (all under Business Systems and Projects - BSP - or Bodleian Libraries)

  8. OUCS OUCS Management Committee PRAC ICT Committee IT Support Staff Dept/Divisional IT Committee College Formal/ Informal Links User Groups Open Suggestions Each year: * Analysis of our services: - what they cost- should they change/stop- new services- new bids* Analysis of our budget * Analysis of our performance(Annual Report)We also publish:* Five Year Plan* Research Strategy PRAC & The Registrar Full divisional representation College Rep University IT Rep Student Rep etc Full divisional representation Plus College IT Rep Plus University IT Rep Now part of University Administration & Services

  9. Your local IT Officer • Support ‘beyond the front door’ • Key relationship for you and us • We can support them but not manage them • We act as a second line of support for them not a replacement

  10. Aims of today: * Show you the range of services we offer which are available to you to use, some free at the point of use, some are chargeable * Allow you to consider if any of these shared services would be of use to you

  11. What you will come away with • “I knew all that and we (including your IT Officer) are not missing anything” • “Some of that is new to me and I will talk to my IT Officer about whether we could use it” • “Nearly all of this is new to me ...”

  12. Efficient IT: Can OUCS Help?Dr Stuart D LeeDirector, Computing Systems and ServicesOUCSstuart.lee@oucs.ox.ac.uk

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