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Solving the Ethics Problem. Lannon Chapter 5 Dr. Jennifer L. Bowie. What is ethical communication?. Ethical communication: Is “measured by standards of honesty, fairness, and concern for everyone involved “ (61)
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Solving the Ethics Problem Lannon Chapter 5 Dr. Jennifer L. Bowie
What is ethical communication? Ethical communication: • Is “measured by standards of honesty, fairness, and concern for everyone involved “ (61) • Does not leave readers at a disadvantage or prevent them from making their best decisions
How do you solve the ethics problem? • Recognize unethical communication • Understand the potential for communication abuse: suppress, exaggerate, falsify, fabricate, steal, divulge, &/or withhold information; misusing e-info, and exploiting cultural differences • Never depend only on legal guidelines : consider the law the “minimally acceptable behavior” • Decide where to draw the line
How do you solve the ethics problem? Know the major causes of unethical communication: • Yielding to social pressure • Mistaking groupthink for teamwork • Allowing personal bias to influence judgment
What are the reasonable criteria for ethical judgments? • Obligations: to our selves, clients, customers, company, coworkers, community, and society • Ideals: values we believe in and stand for includes morals, qualities that make us who we are • Consequences: results (beneficial or harmful) of our action