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Jeopardy

Jeopardy. Personal Selling. Marketing Concept. Ch. 1 Misc. Job Opps. Ch. 2 Misc. Q$100. Q$100. Q$100. Q$100. Q$100. Q$200. Q$200. Q$200. Q$200. Q$200. Q$300. Q$300. Q$300. Q$300. Q$300. Q$400. Q$400. Q$400. Q$400. Q$400. Q$500. Q$500. Q$500. Q$500. Q$500.

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Jeopardy

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  1. Jeopardy Personal Selling Marketing Concept Ch. 1 Misc. Job Opps Ch. 2 Misc. Q$100 Q$100 Q$100 Q$100 Q$100 Q$200 Q$200 Q$200 Q$200 Q$200 Q$300 Q$300 Q$300 Q$300 Q$300 Q$400 Q$400 Q$400 Q$400 Q$400 Q$500 Q$500 Q$500 Q$500 Q$500 Final Jeopardy

  2. $100 Question from Personal Selling The major promotional method used by American businesses.

  3. $100 Answer from Personal Selling What is personal selling?

  4. $200 Question from Personal Selling A collection of techniques, practices, or methods you use when you are face-to-face with a customer.

  5. $200 Answer from Personal Selling What is a tactic?

  6. $300 Question from Personal Selling Includes information, services, ideas and issues.

  7. $300 Answer from Personal Selling What are products?

  8. $400 Question from Personal Selling According to Patricia Seybold, author of the “Customer Revolution”, this group has taken control of our companies’ destinies.

  9. $400 Answer to Personal Selling Who is the customer?

  10. $500 Question from Personal Selling A series of creative improvements in the sales process that enhances the customer experience.

  11. $500 Answer to Personal Selling What is value-added selling?

  12. $100 Question from Marketing Concept Product orientation is replaced by a customer orientation.

  13. $100 Answer from Marketing Concept What is the marketing concept?

  14. $200 Question from Marketing Concept Need identification is achieved through effective communication between the salesperson and the customer.

  15. $200 Answer from Marketing Concept What is consultative selling?

  16. $300 Question from Marketing Concept To achieve a marketplace advantage by teaming up with another company whose products fit well with your own.

  17. $300 Answer from Marketing Concept What is a strategic selling alliance?

  18. $400 Question from Marketing Concept The decade that the partnering concept became popular.

  19. $400 Answer to Marketing Concept What is the 1990s?

  20. $500 Question from Marketing Concept Relationship strategy, product strategy, customer strategy and presentation strategy

  21. $500 Answer to Marketing Concept What are the four broad strategic areas of the strategic/consultative selling model?

  22. $100 Question from Ch. 1 Misc. Product, price, place, and promotion.

  23. $100 Answer from Ch. 1 Misc. What is the marketing mix?

  24. $200 Question from Ch. 1 Misc. Advertising, public relations, sales promotion, and personal selling.

  25. $200 Answer from Ch. 1 Misc. What are the divisions of the promotion element?

  26. $300 Question from Ch. 1 Misc. The strategy that establishes, builds, and maintains quality relationships.

  27. $300 Answer from Ch. 1 Misc. What is the relationship strategy?

  28. $400 Question from Ch. 1 Misc. What strategy involves developing one or more objectives for each sales call.

  29. $400 Answer to Ch. 1 Misc. What is the presentation strategy?

  30. $500 Question from Ch. 1 Misc. Another name for customer relationship management (CRM)

  31. $500 Answer to Ch. 1 Misc. What is sales automation?

  32. $100 Question from Job Opps A person who processes reservations, accepts orders by phone and handles customer complaints.

  33. $100 Answer from Job Opps What is a customer service representative?

  34. $200 Question from Job Opps A salesperson who relies almost totally on telephone orders and follows a strict timetable of customer contact.

  35. $200 Answer from Job Opps What is an inside salesperson?

  36. $300 Question from Job Opps A salesperson who interacts with new customers and current customers.

  37. $300 Answer from Job Opps What is a field salesperson?

  38. $400 Question from Job Opps A salesperson who develops goodwill and stimulates demand for products.

  39. $400 Answer to Job Opps What is a detail salesperson?

  40. $500 Question from Job Opps A salesperson who has good technical understanding of their products and customer needs.

  41. $500 Answer to Job Opps What is a sales engineer or application engineer?

  42. $100 Question from Ch. 2 Misc. Buyers are less accepting of female salespeople—True or False.

  43. $100 Answer from Ch. 2 Misc. What is False?

  44. $200 Question from Ch. 2 Misc. Factors that provide psychological rewards.

  45. $200 Answer from Ch. 2 Misc. What is psychic income?

  46. $300 Question from Ch. 2 Misc. The abbreviation for business to business sales.

  47. $300 Answer from Ch. 2 Misc. What is B2B sales?

  48. $400 Question from Ch. 2 Misc. The type of salesperson who would sell fashion apparel, personal computers and recreation vehicles.

  49. $400 Answer to Ch. 2 Misc. What is a retail salesperson?

  50. $500 Question from Ch. 2 Misc. Corporate-sponsored training, training provided by commercial vendors, certification studies, and college and university coursework

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