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International Marketing Research. Introduction. Stages Monitoring Markets Market Opportunities Researching Information Systems Access to global databases CRM systems Research agencies Analyse on basis of GAP. Stages. Monitoring International Markets
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Introduction • Stages • Monitoring Markets • Market Opportunities • Researching • Information Systems • Access to global databases • CRM systems • Research agencies • Analyse on basis of GAP
Stages • Monitoring International Markets • PESTEL analysis (GAP specific focus on economic trends) • Language forms a barrier to communication regarding market research • Threat of clones and substitutes – GAP brand-protection • Distribution channels – how to meet and access them? Willingness of shops to sell your goods – local protectionism • Local Production issues – GAP producing in country loses economic advantage • Competitive rivalry – local providers • Cultural • Aesthetics – GAP • Ethnocentric attitude - GAP • Questions over possible brand issues within developing markets
Investigating Market Opportunities • Segmentation, Targeting and Positioning • Segmentation – requires demographics and trend information • Problems could include:- access to data and potential privacy concerns, validity & accuracy of data, • GAP - developing market needs to target premium customers and non-anti-American countries
Data • Issue of accessing database • Language problems • Cultural issues of divulgence • Availability of Annual Reports