1 / 20

HITEQ Highlights: Tools and Tips to Prepare for NCQA Patient Centered Medical Home 2017

HITEQ Highlights: Tools and Tips to Prepare for NCQA Patient Centered Medical Home 2017. January 24, 2019.

vincentd
Download Presentation

HITEQ Highlights: Tools and Tips to Prepare for NCQA Patient Centered Medical Home 2017

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. HITEQ Highlights: Tools and Tips to Prepare for NCQA Patient Centered Medical Home 2017 January 24, 2019

  2. The HITEQ Center is a HRSA-funded National Cooperative Agreement that collaborates with HRSA partners including Health Center Controlled Networks, Primary Care Associations and other National Cooperative Agreements to support health centers in full optimization of their EHR/Health IT systems. • HITEQ identifies and disseminates resources for using health information technology (IT) to improve quality and health outcomes. HITEQ includes: • A searchable web-based health IT knowledgebase with resources, toolkits, training, and a calendar of related events • Workshops and webinars on health IT and QI topics • Technical assistance and responsive teams of experts to work with health centers on specific challenges or needs Intro to HITEQ email us at hiteqinfo@jsi.com!

  3. Jillian Maccini, MBA, PMP, PCMH CCEHITEQ Knowledge Base LeadHITEQ Quality Improvement LeadHealth Center Supporter | Overall Data Lover

  4. Agenda • Introduction • Demonstration of PCMH management tools • Management of PCMH Project We’re going to use PollEverywhere today: https://tinyurl.com/WYpoll

  5. Learning Objectives • Understand how to access and begin to use AirTable PCMH tool & Excel • Identify 1-2 project management approaches for PCMH

  6. PCMH Self Assessment Tool • Excel-based tool • Allows you to track core and elective criteria met • Use as planning document

  7. PCMH AirTable Tracking Tool https://tinyurl.com/WYPCMH • Allows you to track core and elective criteria met • Use as project management tool • Allows you to upload documentation into the database • Allows multiple views.

  8. Demonstration of AirTable

  9. HITEQ Quality Improvement Tools • Guide to Improving Care Processes and Outcomes in Health Centers • Improving Diabetes Outcomes • Excel-based Data Validation Tools • Five Minutes of QI • Many more! • Visit HITEQCenter.org

  10. Demonstration of Excel Tool

  11. Set the foundation Look at what you are currently doing Look at what you need to be doing Use change management principles Managing your PCMH Project

  12. Quality Improvement Framework • Check/ reinforce foundations • Select target for improvement; Initiate QI project • Document/ analyze current flows; Identify improvements • Implement and evaluate changes • Spread and sustain results • Understand data-driven quality improvement Adapted for Healthy Start from Osheroff, Jerome A. "Improving Care Processes and Outcomes in Health Centers. HRSA’s Health Information Technology, Evaluation and Quality Center, JSI. 9 Sept. 2016. Web. 21 Nov. 2016

  13. Reinforce Foundations • Are consistent systems in place? • Shared EHR • Shared processes/ policies/ procedures • Report inventory • Are we doing quality assurance or validation? • Does the process have buy-in from leadership and staff? • Do we have the capacity and stability to take on an initiative right now?

  14. Change Management Develop Strategy + Vision Create Urgency Build your Coalition Goal: Form a coalition of leadership, stakeholders, staff that will focus on this initiative specifically on an ongoing basis. Goal: The majority of staff/ stakeholders agree that change is necessary. Goal: Show your full team where this initiative is going to take them and develop strategies for achieving that vision. Communicate for Buy-In/ Share the Vision Remove Barriers + Empower Action Get Short Term Wins Goal: Plan for visible change and improvements to keep everyone committed. Goal: Use many opportunities + modalities to communicate the new vision and strategy, tell everyone what to expect both in day-to-day work and in terms of outcomes. Goal: Establish ground rules and give staff authority to bring ideas, implement change, change systems or structures that undermine the vision.

  15. Change Management Continued Sustain/ Accelerate Change, Don’t Let Up Make Changes Stick Goal: Reinvigorate the efforts with new goals, projects, themes, and change agents to further embed in systems. Goal: Embed the ’new initiative ‘ and its component parts in workflows/ systems through training, monitoring, and accountability.

  16. Comments, Questions, Next Steps? Q&A

  17. HITEQ Center • In addition the Health IT QI tools and guide discussed, HITEQ has several other resource sets on health center priority topics. • For additional information contact Grace Tena de Lara, grace@wypca.org Clinical Quality Director at the Wyoming Primary Care Association to coordinate your needs.

  18. This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number U30CS29366 titled Training and Technical Assistance National Cooperative Agreements (NCAs) for grant amount $500,000. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

More Related