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Tom Ilube CEO Lost Wax. Contents. Agents have broken cover ... The opportunity : Industry transformation Find pioneering customers Deliver commercial value 2002 - The Agent Agenda. Agents have broken cover. Perhaps not an ideal time
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Tom Ilube CEO Lost Wax
Contents • Agents have broken cover ... • The opportunity : Industry transformation • Find pioneering customers • Deliver commercial value • 2002 - The Agent Agenda
Agents have broken cover ... • Perhaps not an ideal time • Will agent technology be a mainstream commercial success or join a long list of failed technologies? • The actions of suppliers and customers during the next 12 months will seal its fate • Is the software industry waking up to the fact that agents are a better way to build software?
The opportunity : Industry transformation • Agent technology must build credibility by producing 3 or 4 large show-case commercial applications this year • Focus on industries that are being forced to transform in the next 3 to 5 years • Uncertain economic situations, regulatory, consumer and technology driven discontinuities allow the chance to build industry-changing solutions • Look for the challengers - these companies want business TRANSFORMATION, not business evolution
What are pioneering customers looking for ? • Delivery of business solutions not just technology • A robust set of technologies which can support industries not just their own business • Execution capability on a huge scale • The buy-in of their consulting and technology partners • Accountability for the solution that is delivered
Industries where Lost Wax has seen agent interest • Logistics • Financial Services • Telecommunications • Food & Beverages
Agents must deliver commercial value • Improved customer experience • that simplifies the relationship • saves time, money and hassle • Speed and agility … through flexible solutions which • adapt to changing opportunities, priorities and resources • are robust • Cost effective software • that is fast and easy to change • that scales well
2002 - The Agent Agenda • The next 12 months will see a number of large commercial agent applications that transform industries • The technology industry will realise that agents are a better way to build software • Agent Technology will evolve through working with pioneering customers • We’re on a knife-edge – it’s make or break time for agents