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30,000 ft

30,000 ft. South Carolina St . Francis Team STEPPS Kaiser Patient Safety University University of Aberdeen. Fotocommunity.com. Needs Analysis. Take- aways. Needs analysis matters Multidisciplinary audience Hands-on Content matches the person delivering it Short sessions

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30,000 ft

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  1. 30,000 ft • South Carolina • St. Francis • Team STEPPS • Kaiser Patient Safety University • University of Aberdeen Fotocommunity.com

  2. Needs Analysis

  3. Take-aways • Needs analysis matters • Multidisciplinary audience • Hands-on • Content matches the person delivering it • Short sessions • Not just training, make it a reality through coaching, role-modeling and repetition • Evaluate program and adapt

  4. Recipe for Success • Easy to execute at site level. Content doesn’t have to be perfect • Role plays and simulations • Mindset shift – different way of working vs. another project to implement • Respectful behaviour is a foundation • Leadership will walk the walk: Model desired behaviours and hold people accountable

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