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Welfare Transition Automation

Welfare Transition Automation. One-Stop Service Tracking (OSST) Client Login and Client Screens – Part 2. Objective. Result Pages. Caring for a Disabled Family Member. What if the work registrant doesn’t turn in the Need for Care Form?.

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Welfare Transition Automation

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  1. Welfare Transition Automation One-Stop Service Tracking (OSST) Client Login and Client Screens – Part 2

  2. Objective

  3. Result Pages

  4. Caring for a Disabled Family Member

  5. What if the work registrant doesn’t turn in the Need for Care Form? • If the customer does not turn in the need for care form within the designated time frame • OSST will automatically close code 489 (day 11) • Report to DCF that the customer satisfied the Work Registration requirement **the system will not report the code to notify DCF that they should be looking for documentation to exempt the customer

  6. Permanent Medical – SSI/SSDI Application

  7. Permanent Medical – No SSI/SSDI Application

  8. Temporary Medical Limitation

  9. Temporary Medical – Frequent Appointments

  10. Emergency Question – Potential Up Front Diversion

  11. What if the work registrant doesn’t come in to be considered? • If the customer does not come in to be considered for the UFD • OSST will automatically close code UFD code 842 (day 11) • Report to DCF that the customer satisfied the Work Registration requirement **the system will not report the code to notify DCF that they should be looking for documentation for an UFD decision

  12. What if the work registrant shows but we deny the request for UFD? • If the customer is denied for UFD • OSST will • Report to DCF that the customer satisfied the Work Registration requirement **the system will not report the code to notify DCF that they should be looking for documentation for an UFD decision

  13. Confidential Questions – Would like assistance

  14. Resource Map

  15. Confidential Question – Does not want assistance

  16. What types of confidential questions are asked?

  17. Homeless

  18. Need Transportation Assistance

  19. Need Childcare Assistance

  20. Questions? Email us your questions at WT_SNAPProgramInfo@deo.myflorida.com

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