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Why CenturyLink /SAVVIS for Colo , Hosting and Cloud PlanetOneCommunications November 14, 2012. CenturyLink Advantage.
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Why CenturyLink /SAVVIS for Colo, Hosting and CloudPlanetOneCommunicationsNovember 14, 2012
CenturyLink Advantage CenturyLink offers enterprises an innovative way to transform both technology infrastructure and costs. With Savvis serving the most demanding IT customers in the world, CenturyLink has gained the experience and know-how to make IT infrastructure more reliable, agile and business-driven. • Nearly 2,500 unique hosting and cloud clients • Deep expertise in technical operations, client support, engineering and consulting • $1.4B USD Savvis revenue and growing • Infrastructure extends to 45 countries • 52 global data centers with ~2 million square feet of raised floor space • Ironclad security and compliance
Savvis is Positioned in the Leaders Quadrants The Gartner Magic Quadrant for Managed Hosting The Gartner Magic Quadrant for Public Cloud Infrastructure as a Service Gartner, Inc., Magic Quadrant for Managed Hosting, Lydia Leong, Ted Chamberlin, March 5, 2012. Gartner, Inc., Magic Quadrant for Public Cloud Infrastructure as a Service, Lydia Leong, Ted Chamberlin, December 8, 2011. Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from Savvis.
What We Know Our hosting and cloud clients live in a dynamic world that is constantly changing. To gain a competitive advantage, they must continually be ahead of the curve of performance and reliability demands, mobility and consumption of data. They need to continually innovate.
Government Deep Vertical Expertise Software / High Tech Consumer Media Financial
Typical Server Utilization Wasted Server Capacity Allocated Utilized Test/Dev Rapid Deployment Flexible Infrastructure Elastic Web Environment Today’s Top IT Business Challenges Plugging into the cloud
+ Savvis + CenturyLink Savvis Data Centers in NA, Europe, Asia 32 52 Floor space 1.5 m. sq. ft. 2 m. sq. ft. Network 17,000 miles 207,000 miles Revenue $1,039 million $18.7 billion • Continuing Expansion • Cloud POD: Montreal • Expansions: NJ2 (22,000 sqft), UK (20,000 sqft), Chicago (5,500 sqft), DC (6,800 sqft) • New Builds: Hong Kong, Frankfurt, Sydney, Brazil • Partnership: India – BhartiAirtel
Enterprise-Grade Infrastructure • SLAs from 99.9 to 100% • High performance servers & storage • 24/7/365 global support • Support for hybrid environments SLAs Performance Service / Support • Easy to use portal for access & control • Security services Hybrid Integration Automation / Portal • Best of breed hardware • Global network • Tier 3 data centers • (SSAE-16 & SAS70 Compliant) Application Management OS Hardening / Management Infrastructure / Hardware Network Data Center
VANCOUVER SEATTLE MONTREAL TORONTO BOSTON CHICAGO PORTLAND MINNEAPOLIS NEW JERSEY CLEVELAND DETROIT PITTSBURGH SANTA CLARA SACRAMENTO PHILADELPHIA WASHINGTON DC SAN JOSE DENVER PALO ALTO ST.LOUIS RICHMOND KANSAS CITY ALBUQUERQUE LOS ANGELES RALEIGH CHARLOTTE NASHVILLE ATLANTA PHOENIX SAN DIEGO AUSTIN DALLAS TAMPA SAN ANTONIO ORLANDO HOUSTON MIAMI Infrastructure North America COLUMBUS CINCINNATI Savvis Data Center New Savvis Data Center Core Node Metro Ring Point of Presence
Infrastructure North America Europe Asia Pacific • 54 data centers globally • 2 million sq. ft. of raised floor Savvis Data Center New Savvis Data Center Core Node Metro Ring Point of Presence
SOLUTIONS Web Hosting Disaster Recovery/ Business Continuity Managed Applications SaaS Enablement Proximity Hosting Content Management Mobility SERVICES CenturyLink Network Savvis Symphony (Dedicated and Public Clouds) Managed Hosting Colocation Storage and Backup Network Solutions Consulting INFRASTRUCTURE Intelligent Management Tools Secure Facilities Enterprise Equipment
Savvis Secure Data Center Facilities Construction – purpose built as a data center Power – UPS plant, Generators, PDU systems Fire Suppression - VESDA, Smoke & Heat detection with pre-action water system and/or FM-200 Security – 24/7 camera monitored locally and remotely Network Egress – physically diverse Facility monitoring – 24/7 Security Cameras Camera DVR Smoke and Heat VESDA Generators Biometric UPS System Bollards Detection Security
North America Data Centers (By Market) Albuquerque (1) Atlanta (1) Boston (3) Chicago (3) Columbus (1) Dallas (2) Denver (3) Los Angeles (3) Minneapolis (1) Montreal (1) New York / New Jersey (6) San Francisco (6) Seattle (3) St Louis (1) Tampa (1) Toronto (1) Vancouver (1) Washington DC (6)
Cloud Computing Defined “Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g. networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal effort or service provider interaction.”- National Institute of Standards and Technology On-Demand, Self-Service, Multi-Resource, Pooled, Elastic, On-Net
Now In 12 months In 2 years In 5 years In 10 years Average CenturyLink: Positioned for the Market Intersection of two market trends: - Outsourcing In-House Use of IT Infrastructure is Decreasing - Cloud Savvis End User Study - 2011
Transformational Enterprise-Grade CloudSavvis Symphony – agile, scalable and on-demand cloud solutions Savvis Symphony Cloud Solutions Private cloud Meet compliance requirements Multi-tenant cloud / Public cloud Reduced cost with shared infrastructure • Enterprise-grade security • Reduced risk of information privacy breach • Meet compliance or security audits Differentiated service levels Match infrastructure requirement to cost SavvisStation Portal Easy to modify your cloud environment Production-grade performance Reduced cost - no additional infrastructure required Hybrid hosting and cloud solutions Connect legacy applications to cloud solutions
Unique Business Model Our Clients Virtualized IT Infrastructure and Services (IaaS) Low-Latency Distribution Networks (NaaS) The CenturyLink-Savvis Converged Cloud The Convergence of Applications, Technology and Infrastructure Management and Provisioning Compute Security Storage Network
CTL Hosting Methodology Savvis has developed an innovative and collaborative methodology for assessing a client’s IT transformation requirements and aligning these requirements to the client’s business objectives. Our approach, the Solution Development Workshop (or SDW), has helped dozens of companies save millions of dollars in IT spend while increasing operational efficiencies.
We judge our success by whether or not you’re happy Globally recognized practices forcustomer service Our promise: We own issues until theyare completely resolved
Solution • Complete utility services for managed hosting, virtual LANs • Infrastructure tailored to business needs • Results/Benefits • Business continuity with built-in redundancy • Predictable monthly operational costs “Savvis has been great at developing a solid understanding of AHA’s business needs and technical challenges and then working with my staff to develop flexible cost-effective solutions. I view Savvis as a valuable extension of my own staff.” – Jack MacKay VP and CIO American Hospital Association Application Hosting & IP Connectivity Situation: Owned hardware with long purchasing cycles. Needed to focus on developing web and managing business applications
Solution • Dedicated financial team • “Network behind the Brand Name” strategy • Results • Financial customers maintain strategic focus on information, not infrastructure • Financial customers and Savvis plan for accelerated growth Financial Services Market Data: Low-Latency Distribution Networks Situation: Intense focus on network latency; financial services industry consolidation; globalization of exchange, risk management, and markets
Solution • All servers and networks • Global load branding • Microsoft Exchange email • Results/Benefits • No system outages • Growth partner “Choosing Savvis meant the headaches went away. They had the right staff, the right facilities, and were in the right places at the right time – but they also understood our business problems, and were very flexible. Frankly, turning our IT infrastructure over to Savvis couldn’t have happened soon enough for me.” – Andy Caddy Head of IT Architecture Savvis Enables easyJet: Global IT Outsource Situation: High growth scalability; limited IT department; business continuance
Resource Flow – Easiest Two Steps • Step 1 • Identify a hosting opportunity – Colo, Managed or Cloud • Step 2 • Engage your CSM • Gateway to Hosting Resources and Subject Matter Expertise
Hosting Solutions Resources Nov. 1, 2012
Accessing Hosting Certification Process • Savvis Essentials CertificationEnrollment Steps: • 1) Log in to Access Alliance.2) Under Top Tools, select Learning Center.3) Log in to the Learning Center (first time users must create a profile to access the site).4) Click Catalogs (located in the upper left corner of the window).5) Now select Curriculum Catalog (you will see the Available Curriculums window).6) Expand the CCA Curriculum folder by clicking the “+” symbol to the left of the yellow CCA folder.7) Select “Savvis Essentials Certification: Savvis Symphony, Colo & Cloud Computing”.8) Click “Assign this Curriculum to my To Do List”.9) Select the Automatic option for assigning Learnings.10) Make sure the Start Date is correct and click Assign Curriculum.11) You will receive confirmation of the curriculum assignment. Click OK.12) Go to the Learning Center Home Page, click Dashboard and then View All.13) Click the link for the Savvis curriculum.14) You will be able to view all of the curriculum requirements and “Enroll in Available Dates for Each Learning”.15) Once you’ve completed all of the requirements, the curriculum will move from your To DO List into your History folder. • You will receive a Certification of Completion within 2 weeks of successfully going through the training series. • Questions?Education.Support@CenturyLink.com