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How to get the most out of SystmOne James Rawlinson What’s it used for Benefits Challenges Deployment Tips. Heading (type here). 1000+ users pm AHPs Community Patient flow discharge letters (). Benefits V. v. customizable Standard UI / training approach TPP are eager

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  1. How to get the most out of SystmOne • James Rawlinson • What’s it used for • Benefits • Challenges • Deployment Tips Heading (type here)

  2. 1000+ users pm • AHPs • Community • Patient flow • discharge letters ()

  3. Benefits • V. v. customizable • Standard UI / training approach • TPP are eager • Access to the primary care record • Low cost • no integration/interface effort (all on TPP) • Support Acute/Community integration Heading (type here)

  4. Challenges • Interface / Integration outside of SystmOne • Reporting • too flexible ? • no Test environment • Deployment approach • kick off meetings • Accenture • bombard with resources • too enthusiastic/agressive • our way or no way • rigid client (auto login, slick UI) • “not sure they get Acute yet” Heading (type here)

  5. Deployment Tips • DEMAND timescales • Get clinicians to talk directly • Document EVERYTHING • Plan for data extraction/reporting early • Prepare to match their enthusiasm • “the customer is always right” Heading (type here)

  6. “do we stop calling it a Primary care system” Heading (type here)

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