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Certified Application Counselor Program Status Meeting

Certified Application Counselor Program Status Meeting. New Dial - Conference Line: 877-431-1883 code 370 252 4147 Please MUTE your lines when not speaking (*6) Please do NOT put your line on hold. March 24, 2014. Certified Application Counselor Program. Status Meeting. March 24, 2014.

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Certified Application Counselor Program Status Meeting

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  1. Certified Application Counselor Program Status Meeting New Dial - Conference Line: 877-431-1883 code 370 252 4147 Please MUTE your lines when not speaking (*6) Please do NOT put your line on hold March 24, 2014

  2. Certified Application Counselor Program Status Meeting March 24, 2014

  3. AGENDA Welcome/Introductions Training Testing Future Training and Testing Background checks Role of CAC after open enrollment Job Aides Certification Letters Q & A

  4. Welcome Application Counselor Sponsoring Entities! Leslie Lyles Smith MHBE Director of Operations Tia Witherspoon MHBE Training Manager Aaron Jacobs MHBE Deputy Director of Operations Jody Zoeller-Hartzell MHBE ACSE Program Manager

  5. Training

  6. System Training • System Webinar Session #1:  3/21/14   9:00 am – 12:00 pm • System Webinar Session #2:  3/24/14   9:00 am – 12:00 pm • System Webinar Session #3:  3/24/14   1:00 pm – 4:00 pm • System Webinar Session #4: 3/28/14 9:00 am -12:00pm • System Webinar Session #5: 3/31/14 9:00 am - 12:00pm

  7. Testing

  8. Testing • 3/26 UMBC Tech Center • 4/18 Lower Easter Shore • Make-up testing dates/ times to be announced.

  9. Future Training and Testing

  10. Future training dates; future testing sites • 3 day Webinar Series 2 additional sessions have been scheduled. The sessions are: • 3/31-4/2/14 from 1p-4p • 4/14-4/16 from 1p-4p You will be notified by email when enrollment is open • Future testing Sites Timonium Worcester Co.

  11. Certification Letters

  12. CAC Certification Process • Once all the training, testing, and credentialing has been done the certification letter will be sent out in 7-10 days by email and mail. • 11 Module Web-based Training • Training Webinar • System Webinar • Testing • Credentialing • Encrypted Personal Information for MIA • Attestation-Scanned and sent to MHBE

  13. Role of CAC After Open Enrollment

  14. Role of CAC after open enrollment • Special Enrollment • Refer to Call Center for life changes • Birth/Death • Marriage/Divorce • Citizenship • Release from incarceration • Status of American Indian Tribe (recognized) • Assisting Medicaid enrollees • Outreach & Education

  15. Job Aides

  16. Job Aides • Job Aides that will be posted on Google Site • Enrollment Effective Date and Payment Deadlines • Consent forms for establishing an account on behalf of client • Maryland Health Connection Connector Entities Contact Numbers • Income Eligibility Chart • Glossary of Health Coverage and Medical Terms • Contact of Local Health Department and Social Security numbers • Requirement to buy coverage under the ACA beginning in 2014

  17. Background Checks

  18. Background Checks • At this time, MHBE has not defined the type of background check needed • Each CAC must sign the attestation indicating that they have not been convicted of a felony, a crime of moral turpitude, or any criminal offense involving dishonesty or breach of trust • If a CAC has the above they can request from the MIA a written consent • (Please note: Under 18 U.S.C. §1033 and Code of Maryland Regulations (COMAR) 31.03.12, individuals who have such felony convictions may request written consent from the Commissioner to engage in the business of insurance in the State.)

  19. QUESTIONS ?

  20. Contact Information • Leslie Lyles Smith, Director Operations 410-547-1278 or Email: Leslie.LylesSmith@maryland.gov • Jody Zoeller-Hartzell, ACSE Program Manager 410-547-8158 or Email: Jody.Hartzell@maryland.gov

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