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Project Communications. Katy Koenen 05/07/2013. Agenda. Introduction. Taxonomy. The Process. Best Practices. Q & A. Section Introduction. Project Communications. Goal Understand the importance of project communications Objective
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Project Communications Katy Koenen 05/07/2013
Agenda Introduction Taxonomy The Process Best Practices Q & A
Section Introduction Project Communications • Goal • Understand the importance of project communications • Objective • Be able to describe and create project communication tools
Section Introduction Project Communications • Why Communicate? • To manage expectations • To inform stakeholders, customers and team members about project status, risks, and issues • To keep the project on-track
Section Introduction Project Communications Why bother with project communications? By communicating key information about your project, you will provide those involved with a greater understanding of the project, thereby increasing your chances for success.
Taxonomy Taxonomy Communication The act of communicating or imparting information
Taxonomy Taxonomy
Taxonomy Taxonomy
The Process The Process Create a Communications Matrix
The Process The Process Create a Project Charter Write the Scope Statement Create the Project Plan Create the Communications Plan Create the Risk Management Plan Create the Change Management Plan Write regular Status Reports Conduct regular Status Meetings
Best Practices Best Practice • Do… • Create each type of project communication • Identify the audience for each type of project communication • Create a Communication Matrix • Don’t… • Forget to analyze the needs of each audience. Different audiences have different information needs.
Q & A Q & A What are your questions?
Section Wrap-up Examples Scope Statement Develop a Scope Management Plan for the project based on project size and complexity. Typical Scope Management Plans describe the process of how project scope and the work breakdown structure will be defined, developed and verified. Scope Management Plans can also outline how project scope is managed and controlled; however, this will be documented in the Change Management Plan found later in this document.
Section Wrap-up Examples Project Charter
Section Wrap-up Examples Project Plan (MSIT) Alternate Template
Section Wrap-up Examples Project Communications Plan (ITLC)
Section Wrap-up Examples Risk Management Plan (MSIT)
Section Wrap-up Examples Change Management Plan (MSIT)
Section Wrap-up Examples Status Reports
Section Wrap-up Section Wrap-up • In this section we… • Learned the importance of a Communications Plan • The importance of communicating with team members and stakeholders about the project • Learned the various types of communications required for a project
Section Wrap-up Section Wrap-up • Sources • www.projectmanagementcommunications.com • http://www.mpug.com/ • http://www.21stcenturyprojectmanagement.com • http://smallbusiness.chron.com • http://InsideIT