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Project Communications

Project Communications. Katy Koenen 05/07/2013. Agenda. Introduction. Taxonomy. The Process. Best Practices. Q & A. Section Introduction. Project Communications. Goal Understand the importance of project communications Objective

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Project Communications

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  1. Project Communications Katy Koenen 05/07/2013

  2. Agenda Introduction Taxonomy The Process Best Practices Q & A

  3. Section Introduction Project Communications • Goal • Understand the importance of project communications • Objective • Be able to describe and create project communication tools

  4. Section Introduction Project Communications • Why Communicate? • To manage expectations • To inform stakeholders, customers and team members about project status, risks, and issues • To keep the project on-track

  5. Section Introduction Project Communications Why bother with project communications? By communicating key information about your project, you will provide those involved with a greater understanding of the project, thereby increasing your chances for success.

  6. Taxonomy Taxonomy Communication The act of communicating or imparting information

  7. Taxonomy Taxonomy

  8. Taxonomy Taxonomy

  9. The Process The Process Create a Communications Matrix

  10. The Process The Process Create a Project Charter Write the Scope Statement Create the Project Plan Create the Communications Plan Create the Risk Management Plan Create the Change Management Plan Write regular Status Reports Conduct regular Status Meetings

  11. Best Practices Best Practice • Do… • Create each type of project communication • Identify the audience for each type of project communication • Create a Communication Matrix • Don’t… • Forget to analyze the needs of each audience. Different audiences have different information needs.

  12. Q & A Q & A What are your questions?

  13. Section Wrap-up Examples Scope Statement Develop a Scope Management Plan for the project based on project size and complexity. Typical Scope Management Plans describe the process of how project scope and the work breakdown structure will be defined, developed and verified. Scope Management Plans can also outline how project scope is managed and controlled; however, this will be documented in the Change Management Plan found later in this document.

  14. Section Wrap-up Examples Project Charter

  15. Section Wrap-up Examples Project Plan (MSIT) Alternate Template

  16. Section Wrap-up Examples Project Communications Plan (ITLC)

  17. Section Wrap-up Examples Risk Management Plan (MSIT)

  18. Section Wrap-up Examples Change Management Plan (MSIT)

  19. Section Wrap-up Examples Status Reports

  20. Section Wrap-up Section Wrap-up • In this section we… • Learned the importance of a Communications Plan • The importance of communicating with team members and stakeholders about the project • Learned the various types of communications required for a project

  21. Section Wrap-up Section Wrap-up • Sources • www.projectmanagementcommunications.com • http://www.mpug.com/ • http://www.21stcenturyprojectmanagement.com • http://smallbusiness.chron.com • http://InsideIT

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