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Implementation Issues

Implementation Issues. Presented by Stephen Kankus, NYSERNet Quilt Regional Optical Networking Workshop June 22, 2004. Implementation Issues. Brief Background on NYC Dark Fiber Project. Custom build. Multiple strands spanning Manhattan. Recently expanded into the Bronx.

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Implementation Issues

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  1. Implementation Issues Presented by Stephen Kankus, NYSERNet Quilt Regional Optical Networking Workshop June 22, 2004

  2. Implementation Issues Brief Background on NYC Dark Fiber Project • Custom build. • Multiple strands spanning Manhattan. • Recently expanded into the Bronx. • Designed to reduce lateral costs. • Diversely routed fiber loops. • Diverse colocation facilities. • Seven participating institutions, to-date. • Twenty-one connected sites (sans colocation facilities.) • A remotely managed project.

  3. Implementation Issues Project Milestones • Primary colocation facility complete – 5.30.03 • XYZ ring complete – 10.31.03 • First customer loop (AMNH) accepted – 2.2.04 • Last phase of backbone fiber placement complete – 3.1.04 • Last (phase one) customer loop accepted – 9.1.04* • Expansion into Bronx completed – 9.1.04* * Anticipated, of course.

  4. Implementation Issues What Worked – In No Particular Order • Consultants. • Customer Collateral Materials. • Operational Development. • Soup-to-Nuts Approach. • Dedicated Project Teams. • Project Planning. • Remote Project Management. • Communications. • Vendor Management & Relationship. • Product Development. • Web Site.

  5. Implementation Issues What Didn’t Work – Qualified & Not Absolute. • If it didn’t work, we fixed it. • Consultants, ultimately. • Customer qualification. • Stakeholder management, initially. • MOU’s and LOI’s.

  6. Implementation Issues Key Lessons Learned • Qualify participants. • Use consultants judiciously. • Identify core group - design and build for them. • Get contracts with participants. • Begin developing staff early. • Don’t underestimate the LOE. • Don’t underestimate the legal.

  7. Stephen Kankus Director of Operations NYSERNet, Inc. 100 Elwood Davis Rd. Syracuse, New York 13212 315-413-0345 x5234 kankus@nysernet.org

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