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Managing and running an online store is not exactly the same as how it is done with a brick and mortar establishment.
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To Keep Up with Your Competition, Bring Your Sales Team to an eCommerce Platform Managing and running an online store is not exactly the same as how it is done with a brick and mortar establishment. You need an efficient sales team that can effectively sell and promote your products and services to your online audience—a massive undertaking that comes with many challenges. You will need to equip them with the proper tools that can simplify their tasks and increase customer satisfaction. It’s time to use a reliable eCommerce platform for sales teams, a solution that can help them with invoicing, order processing, management of price groups, and shipment tracking. By using an eCommerce platform for sales teams you should improve the way you conduct your business online. When you can efficiently run and manage your online store, you gain happy customers and positive recommendations from them, and this could lead to more and bigger market share. Even if you are a small and fairly new company, the eCommerce platform could help you keep up with your big competition effectively in the long run. There are many ways that an eCommerce platform for sales teams can help your business. If customers are asking for a Price/Product catalogue, the platform simplifies the process of delivery of price catalogs with specific pricing according to their assigned price group. Quotes are easily managed too, allowing you to send a request to your suppliers before you start fulfilling orders. With an electronic quoting process, errors, expenses, and time can be minimized. Customers are also happy when you are able to keep your sales records organized, as doing so means that you are saving them a lot of time when they get in touch with you for inquiries. In that case, you can simply let your sales team refer to the eCommerce platform to manage orders and track or update their history and transactions. With a good eCommerce platform for sales teams, you can improve the way you engage your customers and connect with them in a more effective, productive way. Once implemented, the platform lets you start selling instantly online through a customized web store. You will appreciate how it can simplify the way your sales team can collaborate in a single platform, so they can make informed decisions swiftly.