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Venkateshwara Open University provides distance MBA course in BPO Management.<br>
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MBA in BPO Management A BPO manager co-ordinates and maintains harmony between the front end operations and the back end operations of a company. The key role of a BPO Manager is to be the link between the outsourcing organization & the company to which these processes are outsourced and maintain cordial professional relationship
Lateral Fees Structure Note : For Lateral Entry, Indian student has to pay an additional Rs. 2,000 / NRI Student has to pay $ 50 as University fees
Course Structure • Semester I • Financial Management • Business Environment • Managerial Economics • Organizational Behavior • Human Resource Management (HRM) • Quantitative Techniques • Semester II • Strategic Management • Marketing Management • Management Information Systems (MIS) • Production & Operation Management • Research Methodology for Management Decision • Accounting for Managers • Semester III • Introduction to BPO • Operations Management • Ethics in Business • Setting up of BPO Organization- A Strategic View • Data Protection and Data Security • Training Methodology in BPO Organization • Semester IV • e-Customer Relationship Management • Technology aspects of BPO • Knowledge Process Outsourcing • Project Work
Eligibility • Graduate in any stream • Duration • 2 Years • Potential Careers • BPO Manager • BPO Operations Manager • Online Marketing Manager • Training Manager
voudistance.edu.in info@voudistance.com 9075008543