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CORPORATE SOCIAL RESPONSIBILITY. Group 7 (MW 2:30pm to 4:00pm) Abella , Maria Erika Mei Cantero , Ejay Balindan , Nyan Mica Famularcano , Gem Torno , Alyssa Chloe. Definition.
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CORPORATE SOCIAL RESPONSIBILITY Group 7 (MW 2:30pm to 4:00pm) Abella, Maria Erika Mei Cantero, Ejay Balindan, Nyan Mica Famularcano, Gem Torno, Alyssa Chloe
Definition • Responsibility of an organization for the impacts of its decision and activities on the society and the environment through transparent and ethical behavior that is consistent with sustainable development and the welfare of society.
Building the Company’s CSR There are five (5) dimensions an Operations Manager must consider. • The Social Dimension • The Stakeholder Dimension • The Economic Dimension • Environmental (Sustainability) Dimension • Voluntariness Dimension
An Operations Manager’s Decision Making Considerations • The company’s: • Operations Strategy • Design Decisions • Improvement Decisions • Planning and Control Decisions
TYPES of CSR • Environment • Philanthropy • Ethical labor Practices
CSR includes • Corporate governance and ethics • Health and safety • Environmental stewardship • human rights (including core labor rights) • sustainable development • conditions of work (including safety and health, hours of work, wages)
industrial relations community involvement, development and investment; • involvement of and respect for diverse cultures and disadvantaged peoples; • corporate philanthropy and employee volunteering; • customer satisfaction and adherence to principles of fair competition;
anti-bribery and anti-corruption measures; • accountability, transparency and performance reporting; and • supplier relations, for both domestic and international supply chain
CSR’s Importance • Globalization • Governmental and Intergovernmental Concerns • Advancers in Communications Technology • Consumers and Investors’ Demands
CSR’s Importance • To Meet Ethical Standards • Social and Environmental Global Standards • To Meet Increasing Legislative Awareness of Social and Societal Standards • Reduces Risk of Business Disruptions
Examples of Good CSR • Ben and Jerry’s • Starbucks • Tom’s Shoes
Stakeholders • A corporation’s stakeholders can include: shareholders, non-governmental organizations, business partners, lenders, insurers, communities, regulators, intergovernmental bodies, consumers, employees and investors.
STAKEHOLDER ENGAGEMENT • comprises the formal and informal ways of staying connected to the parties who have an actual or potential interest in or effect on the business.
Why does stakeholder engagement matter? • Building social capital • Reducing risk • Fuelling innovation • Planning
Why does Stakeholder Engagement matter? • Doing • Checking • Improving
How to approach stakeholder engagement? • Identify stakeholders • Understand the reasons for stakeholder engagement • Plan the engagement process • Start the dialogue • Maintain the dialogue and deliver on commitments
CSR Benefits • Helps businesses operate in ways that benefit society • Helps improve public perception