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Risk Consultants & Program Managers. Company Profile.
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Company Profile Roosevelt Road Risk Consultants (RRRC) & Roosevelt Road Program Managers (RRPM) is formed to provide homogenous Property Casualty driven programs to Elite and Highly Selective Independent Agency partners. The founding CEO has developed these unique partnerships with the industries top Brokers and has the experience and market intelligence to hand select brokers who understand the intrinsic value that tailor fit industry specific program business provides their valued clients. As a CEO of a Nasdaq listed Bermuda domiciled global entity, Mr. Hickey managed and developed over $350 million of premium generated through selected brokers with strong market share and expertise in a Hybrid group of industry segments. RRPM is uniquely positioned to take advantage of the displacement of credit mod business that exists in the marketplace, within the Comp segment and possesses unique partnerships with Hybrid broker driven P&C programs. Our deep understanding of the broker marketplace uniquely positions RRPM to emerge with significant market share on highly specialized and profitable program business. RRPM is seeking an A rated partner who wants to capitalize on this unique market opportunity and leverage the void created by displaced comp business with a full line of commercial P&C products and a Differentiated service platform .
Core Capabilities RRPM is a full service MGU. The Elite management team brings over 100 years experience in the P&C industry and has strong relationships with the nation’s top Intermediaries, Brokers, & Re-Insurers. RRPM’s management team is uniquely poised to execute on the unprecedented and unique market opportunity that exists; and has the discipline and experience to deliver profitable underwriting results to its selected partner. Services offered include: Underwriting & Policy Issuance Multi-Line P&C Claims Handling with Licensed Adjusters Loss Control & Risk Management Services Agency Development Thru Industry proven Sales & Marketing Team Ease of doing business & consistent UW via cutting edge cloud based system
Underwriting Roosevelt Road believes that the underwriting of profitable program business begins and ends with the careful selection and underwriting of the broker partner marketing the program. The broker must demonstrate a unique and differentiated knowledge of their industry and strong market presence in their region. RRPM looks for brokers who focus on delivering exceptional service to their clients with deep knowledge of the risks inherit in the industry. Agents will be held accountable with incentivized commissions based on production AND loss ratio. RRPM has a highly experienced Underwriting unit, with experience at the Senior management level of top rated insurers. By utilizing both Quantitative and Qualitative underwriting tools, such as predictive modeling, our team works closely with our hand picked brokers to evaluate risk and develop pricing that is appropriate for each risk. Cutting edge cloud based management systems, with rules based underwriting, will ensure consistency while predictive modeling continually increases profitability.
Ease of Doing Business Processing of business will be an absolute pleasure for both carriers and brokers due to RRPM’s investment in the latest web based management system. Integrated broker/client portals, carrier interface, rules based underwriting, on-line submission, and paperless policy issuance allow us to rapidly react to changing situations, evaluate multiple scenarios, handle complex commission structures, process custom forms, quote, sell, and service in double time making it easier to do business with RRPM than anyone else.
Claims Philosophy We believe that a claim management philosophy that embraces industry accepted Best Practices will have a positive impact on an employer’s balance sheet. To that end paying close attention to the management of a claim from receipt through resolution will result in mitigating the ultimate cost of claim. RRPM understands the role of a claim professional and the financial impact they have on the bottom line. RRPM will be a Claim Advocate managing the claim process by assuring proper attention is being paid to your claims. Oversight of the process will include reviewing loss runs and playing an active role in communicating with the handling adjuster to insure your best interests are being protected. To that end we have developed the following Claim Procedures and Special Handling instructions which are designed to “partner” with the claim professional to insure the best possible outcome is achieved.
Claims Reporting Requirements • All first reports of accident to be submitted to RRPM upon receipt. • Acknowledgement of the claim along with adjuster name and contact information to RRPM upon assignment. • Claim Summary submitted to RRPM Quarterly to include an ACTION PLAN • Reserve Change increases of $10,000 or over submitted to RRPM with a reserve worksheet rationale for approval
Claims Procedural Requirements • RRPM to participate in the selection of vendor partners including Defense Counsel, IME vendor, MSA vendor, Structured Settlement Vendor, Medical Bill Review vendor and Investigator. • RRPM to be provided electronic access to claim files and adjuster notes. • Quarterly meetings to discuss outstanding claims. • RRPM to conduct claim file audits of selected files on an annual basis to review claim handling procedures, compliance to Industry Best Practices and Reserve adequacy. • RRPM to be notified of any demand for Section 32 settlement. • Nurse Case Management assignments to be on a task only basis unless full assignment is pre-approved by RRPM.
Loss Control RRPM knows that effective loss control improves underwriting results and retains insured. Loss Control can not simply be a value added service. It needs to be an active participant in an insured’s risk management program. In order for insured’s management to buy into the ROI of a good program, you must sell it and prove it. That is what separates Roosevelt Road’s Loss Control services. Certified Safety Professionals Actively Market the Value of Proactive Loss Control Behavioral Based Simple Reports to Show Management the ROI
Marketing RRPM’s founding Management Team has developed unique partnerships with the industries top Brokers and has the experience and market intelligence to hand select brokers who understand the intrinsic value a tailor fit, industry specific, program provides their valued clients. Our state of the art cloud based MGU systems provide the consistency and ease of doing business retains brokers. Our value proposition includes: • Agent portals and real time rules based quoting • Client portals with direct access to loss runs & bill pay • Solid relationships via production underwriters
Daniel G. Hickey, Jr.Founding Partner, CEO To the International Insurance Industry Mr. Hickey brings twenty years of diverse insurance experience across the Property and Casualty industry. This experience includes the independent agency system, Domestic Insurance Company experience and unprecedented understanding of the Bermuda Re-insurance marketplace. At the age of 22, he attended the “Aetna Institute’, the nation’s top property and casualty training program in the late eighties, where he received the coveted Gold Ribbon for excellence in sales presentation and product knowledge. Mr. Hickey’s experience operating an independent agency is largely responsible for the unique insurer-broker culture Majestic Holdings enjoyed across its territories, supportive partnerships of the type that large carriers no longer offer to independent agents. In addition, his deep understanding of risk management and technical expertise have helped construct and negotiate unique agreements with excess reinsurers that Majestic and other managed programs enjoyed and separated them from competition. Mr. Hickey graduated from Northeastern University in 1990 with a B.A. in Business Administration, majoring in finance, and graduated with honors, (Cum Laude). During his tenure at Majestic Holdings, Mr. Hickey founded the company with partners in 1999 and one employee and built the organization into the International Insurance interest. In 2005 it was Mr. Hickey’s vision and perseverance that took the company public. At the close of the IPO, the company had $68 million in Book Value and approximately $81 million in assets. As Chairman and CEO Mr. Hickey grew that business to a Book Value in excess of $100 million and assets in excess of $400 million with out diluting shareholders ownership stake. Mr. Hickey led the negotiation and acquisition of Majestic Insurance Company. Again Mr. Hickey succeeded in turning a B++ company into an A- “AM Best” rated company. He grew premiums from roughly $50 million to over $150 million and expanded the business into new states including NJ, NY, NV and FL. Mr. Hickey has a thorough understanding of the intricacies of the insurance model from top to bottom, understands the role each key discipline plays in a successful operation and possesses the keen ability and vision to build and execute an effective company strategy.
Thomas J. TrueFounding Partner, CUO Thomas J. True is the President, CEO and founder of True & Associates. After graduating Villanova University in 1977 with a B.S. in Business Administration, Tom took a position as a staff underwriter in Crum and Forster’s home office. After two years he transferred to Crum and Forster’s New York Property and Casualty division in Manhattan. In 1980, he took the position of risk planner in Continental’s Special Risk division marketing and underwriting large property and casualty accounts in the Mid-Atlantic region. Tom spent one year at Marsh McLennan’s national accounts division prior to starting True & Associates in 1984.
MarcMichalewskyFounding Partner, CFO Marc is currently the Senior Vice President of the Surety Division of True & Associates and manages the agency’s over 130 clients. Prior to joining the firm, Marc was an underwriting supervisor at a division of Kemper Insurance Co. and was responsible for handling the New York and New Jersey territory. Marc’s team of six underwriters dealt with over 40 agents, supported over 200 construction companies ranging from heavy highway contractors to general contractors and specialty trade contractors which generated $20,000,000 in premium revenue. Right out of college Marc spent five years working for a medium sized public accounting firm where he gained extensive experience in preparing corporate financial statements, corporate tax returns, personal tax returns and field auditing experience. This unique financial insight gives True & Associates’ clients a huge advantage when dealing with CPA firms and surety carriers. Marc maintains a close pulse of the construction industry by participating in a number of construction trade associations such as UTCA, CFMA, BCA, & NJSA. Marc’s education includes a BS degree in both accounting and finance from LaSalle University.
William Dougherty, Founding Partner, CMO Bill has 30 years in the insurance business holding senior management positions with CNA, General Accident and One Beacon Insurance Companies. In these positions Bill had the responsibility for sales and marketing for the US as well as the leadership of insurance operations for NJ, PA, DE, MD and DC. This experience provides him with a unique perspective on the industry’s product, underwriting and pricing strategies when negotiating for his clients with the insurance carriers. Bill maintains a pulse on the construction industry by participating in a number of construction trade associations. His commitment to the industry has resulted in his election as President of the New Jersey Subcontractors Association. Born and raised in NJ, Bill’s education includes a degree in economics Upsala College, a graduate degree from Henley College in the U.K. and studies at the Wharton School of Business.
Charles J. Manzo, Sr.Vice-President Claims Over 35 years experience in all areas of claims handling and claim management with a primary focus on Workers Compensation. Worked for Insurance Company of North America as a multiline adjuster then WC supervisor for NY and CT. During his carrier was a given an opportunity at Home Insurance Company where he served as a manager of a WC claims center for five years. He was then asked to manage a Liability Claim office in Melville Long Island overseeing over 2,500 cases in litigation. He was promoted to Territorial Claim Executive for the northeast then onto National Director of Claims for the Home Insurance where he served for three years in that capacity responsible for all claims operations for 23 multiline claim offices nationally. Charles also served as Regional Vice-President of claims for Majestic Insurance Company in charge of all claims for their Northeast operations. In addition to his experience in claims he also has an extensive background in the IME services industry and owns his own consulting firm.
Diana HowardMiddle Market Underwriter Diana brings over ten years solid insurance experience. She served for 8 years as an underwriter for a major insurance company in Poughkeepsie, NY with a concentration on commercial lines. Diana has been involved in the entire process from application review to premium pricing. Her experience in developing broker relationships involved creation and distribution of sales materials and overseeing the new broker appointments. Diana has an Associates Degree in Liberal Arts from Dutchess Community College and has been a life long resident in the Poughkeepsie area.
Rebecca McCueClient Services / Audit • Rebecca brings over 15 years insurance related experience. She has extensive experience in the field of Client Services serving as Premium Audit Supervisor for ten years for a leading WC carrier. In her role as Premium Audit Supervisor she processed audit requests, reviewed audit results and oversaw billing and handled customer inquiries and audit disputes. • Rebecca graduated from Marist College with a Bachelor’s Degree in Business Administration/Public Administration. She also has an Associates Degree in Criminal Justice from Dutchess Community College. • Rebecca enjoys outdoor activities and has resided in the Historical Hyde Park and Poughkeepsie areas all of her life.
Contractors Select Package RRPM has relationships with numerous brokers, underwriters, and program managers that control homogeneous program books. These parties are looking to partner with RRPM due to our core capability in Underwriting and Claims Management. Offerings will be highly selective and will thrive based on advanced underwriting, superior services, and limited distribution. RRPM has the full capability to develop and manage these programs. RRPM is focused on writing General Liability & Workers Comp on a combined basis, taking advantage of Hard Market Pricing Opportunities. RRPM will focus on implementing stringent behavior based safety training and intensive claim mitigation.
NJ Workers Comp Market New Jersey – Majestic Insurance had established itself as a leading carrier in the state of New Jersey with over fifty highly productive and loyal agency partners. As a result of the downgrade to B++ most of that business is back in the hands of NJ Mutual and other A rated carriers. These brokers desire the limited distribution platform RRPM offers and our highly differentiated service model. NJ does not allow safety groups, only 20% schedule credit and 10% managed care credit, with total combined not to exceed 20%. A NJ market with a participant endorsement will give us the flexibility to price appropriately and offer individual dividend plans when needed. When combined with the unique service platform of RRPM and financial strength, rating, and market credibility of Chartis Mutual provide a potent product.
NJ Workers Comp Underwriting Opportunity RRPM’s broker relationships have enabled us to established a core book of artisan contractors from one of the states largest and most successful brokers in this class of business. This partner has committed $5 million of highly profitable artisan contractors. This core book and our limited distribution network will allow us to expand this profitable credit mod business that we expect to perform at loss ratios between 50% and 60% conservatively.
NY Workers Comp Market New York – As a result of the industry wide collapse of SIG’s in NY, there is an unprecedented opportunity to underwrite profitably for this displaced business. It is critical that the chosen carrier has a good mix of LCM filed with the state. Looking at CRM, NY Comp Managers, Hamilton Wharton, & First Cardinal there exists nearly $500 million of business, for the most part Credit Mod experience. By targeting approximately 25 brokers RRPM has the opportunity to cherry pick the market place and establish meaningful market share. At the height of its existence CRM had over 200 loyal Brokers and $150 million of market share. Brokers are very motivated to have a “Franchise” valued partnership and offer a carefully selected program to its clients.
NY Competition Summary XL – 1.125, 1.25, 1.375 Amtrust -1.10, 1.22, 1.36, 1.50 Utica – 1.04, 1.14, 1.21, 1.27 Chartis – 1.22, 1.44 Tower Group– 1.03, 1.13, 1.29,1.38, 1.50 Zurich – 1.05, 1.12, 1.18, 1.31, 1.40, 1.43
Select Artisans & Contractor Overview RRPM has partnered with the True Agency, one of the Northeast’s leading independent agencies specializing in insuring commercial contractors. The True Agency has been NJ’s market leader in providing contractors with differentiated services and products, including WC, Surety Bonding, GL & Auto, Inland Marine & property. The True Agency is a strategic partner with NJ Contractors Association. The True Agency is a major equity owner in RRPM and is committed to making Tower the market leader in the NJ, NY & PA marketplace.
Select Artisans & ContractorOverview Targeted Class Of Business – SAC is designed to target commercial trade contractors. A list of accepted classes is provided in exhibit A. Electrical, HVAC, Carpentry, Drywall, Masonry, Plumbing, etc., are the targeted classes of business. Loss Control minded risks that value the indirect benefit of superior behavior modification programs are the risk profile our marketing arm seeks.
Select Artisans & Contractor Overview $6.5 million Core Group – The core group of business is made up approximately 50 accounts. This group has an average experience modification of .86. In addition the core group has a pure three year average loss ratio of 40% with out capping large losses. Limited Distribution Strategy – RRPM intends to appoint roughly a dozen agencies in NJ, twenty agents in NY and again a dozen agents in PA. We believe strongly that underwriting the agency and evaluating their expertise and longevity in the marketplace are critical. Our agency force will be a selective and hybrid group of industry experts and will held accountable to our program. Having access to this program is a privilege and must be viewed that way by brokers. We intend to bring the highest quality of services and expertise to this niche market.
Select Artisans & ContractorUnderwriting Guidelines Submission Requirements – Each account submitted must provide 5 years currently valued loss runs , (with in 90 days of renewal date). Completed accord application including expiring premium and five years prior audited premiums. Select Artisan supplemental application. Referral classes must have pre-bind Loss Control inspection. Large Loss Summary – An account with a loss exceeding $50,000 must provide a detailed claim summary. In addition we will be looking for a specific behavior modification implemented to prevent further occurrence of loss. Loss Ratio – Three year average loss ratio must not exceed 50%. Underwriting will review frequency vs. shock loss scenarios as part of referral recommendation to bind. Minimum 5 years in business Experience Modification must not exceed 1.05
Select Artisans & ContractorUnderwriting Guidelines For Five Boroughs RRPM is aware of the unique and unprecedented hard market conditions existing in the NYC Boroughs. Management team has the ability to hand pick artisans and GC’s possessing the right culture for profitable underwriting. WC/General Liability – RRPM will only write risks with an exceptional safety culture. Minimum premium of $250,000 combined. Expertise in Action Over Claims – RRPM understands the relationship between a WC claim and an eventual “Action Over”. Claims staff will operate with out silos, a critical flaw plaguing larger inefficient carriers.
Select Artisans & Contractor Loss History Summary Pure Losses 4 Yr Avg Premium $6,109,108 4 Yr Avg Losses $1,986,574 Loss Ratios 32.52% • Average Experience Modification all accounts %
Select Artisans Program Premium Goals $30M $20M $10M July 2012-2013 July 2013-2014 July 2014-2015
Select Artisans Program Reinsurance Structure Options • Option A: 50% Quota Share Treaty • Effective (12 months): 4/1 or 5/1/2013 • $1 million per risk limit • Workers Comp and General Liability • NJ, NY and PA • Option B: 100% Quota Share Treaty • Effective (12 months): 4/1 or 5/1/2013 • $500,000 per risk limit • Workers Comp and General Liability • NJ, NY and PA
Timeline Week of February 25th Week of January 28th Week of February 4th Hedge Fund Letter of Intent to RRPM RRH, USA receives $100mfrom HF File for Holding Co.and Class III Reinsurer in BDA Partially fundRRH, BDA Guy Carpentermeeting with Tower Formal approval of BDA entities RRH, BDA + RR-RE, BDA funded with $500m Week of March 18th Week of March 11th Week of March 4th Bind Reinsurer Shares, finalize contract Reinsurer quotes received Reinsurancesubmission toTower Structure decisionand formal contract Reinsurer Q&A RRH, USA receives $100mfrom FIIG
Roosevelt Road Holdings, BDACompany Overview • Roosevelt Road Holdings, BDA is being to formed to provide a World Class, Bermuda Domiciled, Risk Bearing Re-Insurance Facility and International Investment Fund to maximize return value for its participating investors. RRH see’s the value inherit, in forming a Bermuda Domiciled NCFC structure for its investors and the enhanced leveraging benefits this domicile provides. As a part of a balanced strategic diversification strategy, RRH will have the backing of global conglomerate to enter this space and gain maximum return potential. • Core Operations – RRH will focus on a keenly managed investment portfolio, and will have the financial strength to enter the Global Re-Insurance Industry poised for long term success. Strategically owned affiliates and partners will provide the initial flow of re-insurance premiums to our structure. Thru careful partnering with world class intermediaries, RRH will become a significant Global player in this space. • RRH’s elite management team headed up by Daniel G. Hickey Jr. will make strategic investments in undervalued Microcap companies with the goal of a strategic acquisition and privatization of these public companies. RRH’s management will launch a Class III Bermuda Re-insurance Co and US based MGU. • RRH will be in position thru its Bermuda domiciled Re-insurance Co. to take advantage of “Inter Company Quota Share”. This will be favorable for targeted acquisitions and our newly launched MGU and will increase Tax and premium to surplus performance. RRH is poised to take advantage of recent “Hard” market conditions thru it’s affiliated companies.
Roosevelt Road HoldingsProfessional Advisors PWC Bermuda – Led by Managing Partner Richard Irvine, PWC BDA will lead the NCFC advisory. In addition PWC will serve as our Accounting Firm & Actuarial Consultant. Appleby Global – Led by lead Counsel Bradford Adderly, Appleby will lead the formation of our offshore entities. They will play lead role in construction of company Operating Agreements, Bylaws, etc. This is Bermuda’s finest law firm, www.applebyglobal.com. R&Q Quest Management Services LTD – Quest will serve as our Bermuda Manager and will assist Appleby in the filing process with the Bermuda authorities. Led by Senior Partner Nicholas Frost, Quest will provide ongoing management services, including preparation of financial statement, actuarial coordination and will provide a Bermuda office location. www.rqih.com Satterlee Stephens Burke & Burke, LLP – US Tax consulting law firm, will preform due diligence on Bermuda agreements to meet US tax compliance . Led by Partner Dwight Kinsey, Satterlee provides all the expertise of Wall Street’s largest firms at more reasonable expense levels. www.ssbb.com
Roosevelt Road ReQuota Share Risk Layer Risk Appetite - RR-RE is poised to take advantage of this unprecedented hard market. RR-RE is interested in pursuing General Liability & Workers Comp policies for Select Contractors in the Tri-State Area, including the five boroughs. Quota Share Risk Layer- RR-RE will assume a 50% Quota Share position on the First $1,000,000 of an individual occurrence. Claim Mitigation - RRH, through its affiliate RRPM, has differentiated claim mitigation practices. Through integration of WC & General Liability exposures, our team of highly experienced claims professionals are confident we can control claim cost and produce highly profitable underwriting gains.
Legal Structure RRHC – NCFC BDA $450 Million Capital 50% Quota Share RRPM – USA MGU $1m Loan RR Re – BDA $50 Million Capital Target Working Larger US Carrier “A” RRPM will MGU business with a “A”rated Strategic Partner US Carrier “B” RRPM will MGU business with a “B”rated Strategic Partner
Strategic Summary Impending hard market offers excellent timing for new programs. Competition has failed to lock up market with profitable platforms. RRPM has the unique experience and solid relationships to tap into this market opportunity and underwrite profitable business with a strategic partner. Our core agency has committed a proven book of business and will launch our program with the needed critical mass. RRPM has the latest statistical based underwriting tools that allow us to underwrite better and more consistently than traditional methods... even on new programs. RRPM’s proven broker network can grow this program to $20 million with in three years while maintaining underwriting discipline. Unique model of field based underwriting, safety sellers, and triaged claims handling will deliver profitable and significant premiums to our carrier partners.