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NW DUG Recruiter Roundtable

NW DUG Recruiter Roundtable. Pacific University Forest Grove, OR. About Pacific University. Pacific University Oregon ( Ory -gun) – Founded in 1849 for Oregon Trail Orphans – Small, private university with campuses in Forest Grove, Hillsboro and Eugene, Oregon

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NW DUG Recruiter Roundtable

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  1. NW DUG Recruiter Roundtable Pacific University Forest Grove, OR

  2. About Pacific University • Pacific University Oregon (Ory-gun) – Founded in 1849 for Oregon Trail Orphans – Small, private university with campuses in Forest Grove, Hillsboro and Eugene, Oregon – 4 Colleges; Arts & Sciences, Optometry, Education, Health Professions – 3,200 FTE, Undergraduate & Professional, split 50/50 – Colleague since 1993, ODS 2008, Recruiter 2011. – Mascot is Boxer, a Chinese qilin(dog-dragon)

  3. Pacific’s Recruiter Experience • Purchased in October 2010 • Installed in December 2010 • Reinstalled in February 2011 • Training in May 2011 • Live in August 2011 • Lots of Problems & Hard Work • First Recruiting Cycle Very Successful • Upgrading to V2.5 August 2012

  4. Discussion Points • Who is live? Implementing? Considering? • Planning • Installation • Testing • Training • Implementation • Using Recruiter • Support

  5. Planning • Admissions • IT – All Areas • Provisioning from Colleague • Marketing • Registrar, Financial Aid & Business Office

  6. Installation • Servers • SSL Certificates • Branding • CRM for Outlook • E-Commerce • Exact Target • Customizations

  7. Testing • Security • Provisioning • Web Front End (WFE) • Imports • Colleague Integration • CRM Functions • IT Stuff – Health Checks, Backup/Restore, File Cleanup, etc.

  8. Training • Train the Trainers – Admissions & IT • Practice, Practice & More Practice • Document Process & Procedures • ELF in Colleague • Exact Target & HTML

  9. Implementation • Start Slowly with • Provisioning • Imports • Emails • Pushing to Colleague • Watch for Errors & Fix Tem • Then Go Full Speed

  10. Using Recruiter • Monitor for Errors Daily • Use Exact Target – It Works Well • Project Team Stays Active • Keep the staff trained • Use Workflows to Automate Processes

  11. Support • 1 Dedicated FTE (ideally) • 3 Upgrades per year • Ellucian – AnswerNet, Forums, DUG • CRM Forums and Blogs • Microsoft • Plug-ins • DUG Presentation Handouts

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