Referrals , Follow-Ups & Family Partnership Agreements

1. Kenna Pruitt, Family Partnerships Manager November 15, 2010 Referrals , Follow-Ups &Family Partnership Agreements

2. Performance Standards, ACYF-PI-HS-95-0 (Program Instruction) • Record Keeping • C. Family records.Grantee and delegate agencies must establish and maintain records on individual families, which contain:(1) Recruitment, enrollment, and attendance data, including enrollment forms and income documentation;(2) Family Partnership Agreements and ongoing documentation of progress toward meeting family goals, including information about the services provided to or arranged for families, service referrals, and follow-up reports;(3) Reports on home visits and staff-parent conferences; and(4) Documentation of all contacts with the child's family related to poor or irregular attendance, in accordance with the requirements of 45 CPR 1305.8 on attendance.

3. Referral Form

4. Referral Form

5. 1. 2 3 Add Event Enter Date Event Type-Need Identified

6. 4 5 6 4. Description-Type concern 5. Service Area-choose from drop down menu 6. Issue-choose from drop down menu

7. 8 7 9 7. Source of Info-choose who you obtained information from 8. Family Member-this is who you spoke with about referral 9. Event Notes-Here you describe exactly what is needed

8. Who uses this section? 10 10. Add Action- Here you will add any action that goes with the event above. For example, referrals to needs that have been identified.

9. 12 13 14 15 12. Scheduled-Date you plan to provide referral 13. Action Date-date you provided the referral 14. Referred To-Drop down menu connects to resources in Child Plus 15. Referral Type-Choose verbal or written

10. 16 17 18 19 16. Type of Contact-this is the physical location where you gave the family referral 17. Description-type here what family needs 18. Status-choose here the status of referral ONLY put Action Completed if family received services 19. Action Notes-explain here what and where you referred family to

11. Referral Follow-Up Form

12. Referral Follow-Up Form

13. 1 3 2 4 5 6 7 8 1. Add Action- you will add an action to the same event as the need identified 2. Action Type-follow up 3. Scheduled-date you plan to follow up 4. Action Date-date you actually followed up

14. 1 3 2 4 5 6 7 8 5. Type of Contact-Choose how you contacted family for follow-up 6. Description-what you were following up on 7. Status-choose the status of referral Only choose Action Completed if family received services 8. Action Notes-explain here what you found out about the referral

15. Crisis Intervention Form

16. Crisis Intervention Form

17. Only Difference is Event Type 1 Event Type-Select Emergency Crisis (everything else is the same as referral 2. Continue to use Part 2 actions for referral and follow-up

18. Crisis Intervention Form • Once you have completed crisis intervention form, referral form and all contact notes, Email FCP Manager, child’s name and date of crisis.

19. Crisis Intervention Follow-Up

20. Crisis Intervention Follow-Up

21. In Child Plus • Your follow-up for crisis is done the same way as referral. In the second part, as an action.

22. Family Partnership Agreement

23. Family Partnership Agreement

24. Child Plus FPA 1 2 4 3 In family goal setting process- Only select Yes if family is doing FPA Family Partnership Agreement- Only select Yes if family is doing FPA Effective Date-First date is the date you complete FPA, the to date is last day of school

25. Child Plus FPA

26. Family Partnership Agreement • Remember to complete referrals for FPA objectives • You can have one event as FPA, and then multiple actions under that event

27. Questions/Comments