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HubSpot’s Partner Office Hours for Marketing Agencies & Consultants. w/ Patrick Shea VAR Marketing Manager @mpatrickshea. Hashtag # HubSpotHours. TODAY’S TOPIC. ONBOARDING A NEW CLIENT. WHAT DO WE MEAN BY ONBOARDING?.
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HubSpot’s Partner Office Hours for Marketing Agencies & Consultants w/ Patrick Shea VAR Marketing Manager @mpatrickshea Hashtag #HubSpotHours
TODAY’S TOPIC ONBOARDING A NEW CLIENT
WHAT DO WE MEAN BY ONBOARDING? “Beginning a client engagement with clear action, as to spur faster results and establish agency leadership & credibility”
HAVE A PROCESS FOR ONBOARING Capitalize on momentum & hit the ground running Position yourself for success faster Show ROI quicker, increase retainer
Recommended Set of Conversations & Process for On Boarding
Recommended Set of Conversations & Process for On Boarding
SETUP RESOURCES WHADDAYA GOT?
SETUP RESOURCES WHADDAYA GOT?
WHO IS YOUR TECHNICAL CONTACT? Install Javascript Setup Subdomain for Landing Pages Connect Social Media Accounts SFDC integration Segment and Import List of Leads
What You Do What They See
Months 1, 2 & 3 Show actual tasks & your diligence Months 4,5 & 6 Magic happens!
SETUP RESOURCES WHADDAYA GOT?
WHAT PEOPLE RESOURCES ARE ON THE TEAM? Who is involved in creating content (if applicable)? Who are the members of the sales team working inbound leads? Plan for document and resource management? Preset meeting times and check-ins?
RESOURCES AVAILABLE FOR YOUR RAMP? Who are you, what do you do and what do you make? Who are the thought leaders in their industry? Key blogs? Publications? Who is their customer? Set of personas? Calendar of product releases?
SETUP RESOURCES WHADDAYA GOT?
SETUP RESOURCES WHADDAYA GOT?
Recommended Set of Conversations & Process for On Boarding
Activities that lead to action. Action leads to results faster.
DECLARATIVE SENTENCE: Social Media Comes Last.
1 LANDING PAGES & OFFERS
2 IMPORT & SEND EMAIL
3 SEO & BLOGGING
4 PLANNING FOR THE FUTURE
TOFU MOFU BOFU
THE END SET EXPECTATIONS!
Learn How HubSpot Can Help pshea@hubspot.com
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