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Audio set up tips. Adobe Connect. Headset installation. Installation check. Are your connectors attached correctly? Are they pushed in properly? Are the colour [green (headset) and pink (microphone)] connectors in correct slots in front of PC?
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Audio set up tips Adobe Connect Des Osborn - July 2007
Headset installation Des Osborn - July 2007
Installation check Are your connectors attached correctly? Are they pushed in properly? Are the colour [green (headset) and pink (microphone)] connectors in correct slots in front of PC? If you are using a laptop, they may need to be plugged in to the docking station. Des Osborn - July 2007
Headset not working after installation? Des Osborn - July 2007
Talk button Are you holding down the Hold to Talk button while you talk and not just pressing it and then letting it go? Des Osborn - July 2007
Volume check Is your computer on Mute? Is the slider at least halfway up? Des Osborn - July 2007
Volume check In the Camera and Voice pod, use the Pod Options dropdown and check that you have Voice On – Multiple Speakers turned on. Des Osborn - July 2007
Microphone check Double click on the volume icon in your taskbar. Uncheck any mute boxes. Des Osborn - July 2007
Microphone check Double click on the volume icon in your taskbar. Go to Options > Properties Make sure the correct mixer device is selected, select Recording and make sureall boxes are checked (especially microphone). Des Osborn - July 2007
Microphone check Do this again but this time… Go to Options > Properties Make sure the correct mixer device is selected, select Recording andmake suremicrophone is selected. Des Osborn - July 2007
Check for audio devices Start > Control panel > Sounds and audio devices > Audio tab. Make sure your devices are selected in the Sound playback and Sound recording areas. Des Osborn - July 2007
Microphone check Start > Control panel > Sounds, speech & audio devices > Speech > Configure Microphone > work through the Wizard Des Osborn - July 2007
Audio check in the Adobe Connect Meeting room Des Osborn - July 2007
Optimal settings in the meeting room From the Meeting dropdown, check these settings. Des Osborn - July 2007
Audio set up wizard Des Osborn - July 2007
Advanced audio settings Half duplex – one speaker at a time, helps when echo exists & microphones are sensitive Full duplex – multiple speakers but can cause echo
Last ditch efforts! Stop your Camera & Voice and restart. Log out then log back in. Call ICT for help!!!!!
Print this file as a handout • Select printer • Print what: Handouts • Color / grayscale: Grayscale • Slides per page: 6 Des Osborn - July 2007