Two Deliverables: Data and Decisions

1. Enterprise Data Management: Stakeholder Town HallSandi Bramblett and Lori SundalSeptember 19, 2013

2. Two Deliverables: Data and Decisions • “One Georgia Tech” needs: • An integrated approach to how we transact, interact with, and consume data and information. Currently we have too many silos in how we process, maintain, and consume data due to the many systems and processes. • Tools that currently do not exist such as: what-if scenario planning, state fund project reports, more robust budgeting tools, position management, and flexible asset tracking and management. • More robust reporting capabilities such as dynamic dashboards, user friendly self-service reporting capabilities, and agile reporting of complex questions.

3. Two Deliverables: Data and Decisions

4. Enterprise Data Management (EDM) • A cohesive, concise and coherent strategy for delivering integrated solutions for data quality, metadata management, data warehousing, business intelligence and data governance • Necessary stewardship of an asset • Delivery of the right data at the right time to the right people using the most effective and efficient means • Required for becoming a data-informed, decision-ready institution

5. Developing the EDM Roadmap • The outcome of this discovery project is to develop a plan which will bolster Georgia Tech’s ability to use data resources to report information, measure progress towards strategic goals, and make data-informed decisions at all levels. • This is a large scope, Institute-wide project which will enable Georgia Tech to shift its operational focus from transaction-centric to information-centric. The end result of this project will be an implementation of best practice solutions and methodologies of these data management disciplines: data governance, data • warehousing, and business intelligence.

6. Developing the EDM Roadmap • Previous Higher Education Experience:

7. Holistic, Value-based Approach A balanced and prioritized approach to deriving value from data for key stakeholders and constituents. A journey with incremental value delivered along the way. Governance Alignment with Enterprise Strategy is key We look at Enterprise Intelligence and Georgia Tech holistically. The strength of your BI program lays in a solid data foundation Master Data Management Data Strategy& Architecture Reports and Analytics must be easily consumed by Enterprise Users in the right business context Data Quality Data Integration Strategic Goals & Intent Project Management Organizational Alignment Beyond technology, value from BI comes from Analytical Leadership and the people who use the tools Security& Privacy Metadata Management Dashboards Scorecards Reporting Analytics Change Management We actively manage change and the “intangibles” to keep programs on track and achieve business cases.

8. Implementation Roadmap H.L.Strategy H.L. DataGovernance Initiative Prioritization Goals Benefits Business Value ROI Future State Solution People Process Technology Critical Path Items Risks & Opportun-ities Data Assessment Framework Current State Future State Roadmap C.S. Data Landscape Leverage Best Practices Charter Assessment Project Identify Gap Between CS & FS H.L. Application Arch H.L.Data Flows H.L.Data Structures Determine Resource Needs Define Key Stakeholders Research Key Issues Data Integration Issues Barriers Develop Interview Guide Determine Strategic Prioritization Identify Alternatives Strategic Criteria Business Imperatives Interview IT Imperatives Conduct Reviews Conduct Workshops IT Stakeholders Issues Barriers Business RM. Business F.S. Business Stakeholders Opportunities IT RM. IT F.S. Priority Criteria Executive RM Consolidated F.S. Quick Hits Interim Governance Process

9. Some Things We’ve Heard…… “Why don’t these numbers match?” • “That can’t be right…” • “I only trust data that comes from her” • “Big Data? Or…what the heck is Hadoop?” • “It’s harder than it should be to understand performance across all of our units” • “I can’t get a complete picture of our students” • “It is very difficult to investigate root causes of problems.” “We import data from several systems into Excel to analyze it and build reports…We email the workbooks out every month.” • “How many faculty do we have?”

10. Developing the EDM Roadmap • Timeline: • September 16: Day 1 • September 18: Kickoff with Steering Committee • September 19 @ 1:00 PM: Town Hall Meeting, Room 320 Student Center • September 20 through October 11: Meetings with individual stakeholders to assess current state • October 14 through November 11: Compilation of a future state and roadmap • November 11 through December 6: Validation and enhancement with steering committee/stakeholders’ input • Week of December 2/9: Presentation to Stakeholders

11. Developing the EDM Roadmap • What does success look like? • A straightforward, cohesive strategy around data governance, data warehousing, and business intelligence • Inclusive plan for data access • Timeline, costs, organizational structure, and change management

12. Pair and Share Exercise • Find a partner • Answer the following question with your partner: “If you could tell North Highland one thing about our data/information needs at Georgia Tech, what would it be?” • Write down your answer • _____________________________ • Let’s hear a few of the answers….. • Hand in your answer at the end of this session

13. Thank You!