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"Discover why the police force in Twente, Netherlands is considered the best in the world based on their high scores in satisfaction, arrests, and speed of working. Overcome obstacles in knowledge development and learn about effective strategies for dealing with conflict situations."
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The best police force in the world Learning at all cost…Edinburgh, September 2nd 2008
Scottish whisky? Tartan army? Golf courses? Cuisine? is/ are considered to be one of the world's most refined and elegant
The Netherlands Twente has the best police force of the Netherlands, is the conclusion of the Interior Minister, based on a comparison of the results of the Dutch 26 police forces. Twente police scored 68 out of a total of 80 possible points for matters such as “satisfaction amongst the population”, number of arrests and speed of working
Obstacles to knowledge development Impractical research far removed from daily practice. No real input or involvement from within police forces. Idea “with us, it’s different” Idea that thinking and reflection undermine hierarchy or discipline Idea that thinking and reflection undermine the need for action Idea that spending time on knowledge is not “real work.” More comfortable to hold on to a cherished opinion Lack of time, opportunities and resources
Formulate goal Estimate risks Verify authority Verify possibilities Before Formulate plan During Communicate about plan Request additional information Request assistance 0 5 10 15 20 25 30 Use of “goal – approach analysis” (N = 64) From “Omgaan met conflicten”, in coop with Nicolien Kop, Henk Ferwerda,Johan Heijnemans, Wilfried Olde Nordkamp, Peter de Paauw & Kees van Woerkom
The split-second syndrome(Fyfe, 1998) No two situations are alike: there are no general principles for the way in which dangerous situations should be dealt with. The only way to manage dangerous situations is to train officers to react as quickly as possible to emergency situations and to think up solutions as quickly as possible.
“What works”(Sherman e.a., 1997) correlational research pre- and post measurement without control group quasi-experimental design with control group experiments where other variables are controlled randomized experiments
Points of departure Wherever possible: direct observations of what happens in real police practice Involvement of police researchers, police teachers, police students and police practitioners Co-operation No borders Utilisation focused Comparative approach: not just focusing on incidents
New Year’s EveIncrease in annoyance, arson, vandalism, violence compared to an average day
Research, practice and education Agenda setting Inventory of good practices Number of recommendations Direct input for practice: Exchange between (and within) police forces Preparation for next New Year’s Eve Input for education (involvement of teachers and students) Interior minister appoints dedicated task force