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5 key AI Testing Solutions To Improve Your

Product development involves careful planning, innovation, automation, time, and resources. One really vital piece of the development process is product testing for quality, reliability, and security. However, gone are the days when merely testing software against the business and technical requirements sufficed. Your application or software may work as defined, but Are your customers happy and satisfied? Does your product meet the useru2019s needs?

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5 key AI Testing Solutions To Improve Your

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  1. 5 key AI Testing Solutions To Improve Your Product’s End-User Experience Product development involves careful planning, innovation, automation, time, and resources. One really vital piece of the development process is product testing for quality, reliability, and security. However, gone are the days when merely testing software against the business and technical requirements sufficed. Your application or software may work as defined, but Are your customers happy and satisfied? Does your product meet the user’s needs? One thing that today’s customers won’t appreciate is bad Customer experience (CX). Customer satisfaction can make or break your business. Instant gratification is what today’s customers look for. Thus, CX is the biggest factor driving customer loyalty. Most companies including the FAANG have already made great strides into developing next-gen apps and are integrating AI across their tech stack for delivering higher customer experience.

  2. So, how do you measure Customer Experience? • Gartner in its recent study emphasizes the importance of the 5 types of metrics such as customer satisfaction (CSAT), customer loyalty/retention/churn, advocacy/reputation/brand, Quality/operations, and employee engagement to measure customer experience. • These metrics are a measure of how well your products and services meet your end users’ expectations. • But how can executives guide their organizations to reap the benefits from AI and exploit the benefits that beckon? • One way is to put the customer front and center during software development and testing. Artificial intelligence-enabled customer journey analytics can find answers to important CX queries like: • How can we serve the customer better to have an improved CSAT score? • How can we detect defects before the Customers? • Which features should you prioritize to improve CX and achieve business results?

  3. Taking the customer experience to the next level • Here are 5 key AI drivers to catalyze high-quality, agile software delivery that can add value to business applications, through its varied technologies and will revolutionize the customer experience. Click on this link to read more Api Testing

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