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Learn how to monetize free apps through mobile strategies, driving services revenue and enhancing productivity in various operational areas. Discover key processes enabling mobility and customer engagement.
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How to Make $$$ from a Free App Ed Kubulins, Principal Sales Consultant (East) Marty Davis, Principal Sales Consultant (Central) Raana Abbasey, Principal Sales Consultant (West) Kelly Fleskes, JD Edwards Business Development February 4, 2015
Program Agenda 1 Hey! It’s time to get your mobile on! Where is the $$$ ? Starting a conversation with your customer Content / Enablement Summary and Q&A 2 3 4 5
Hey! It’s time to get your mobile on! Mobility has transformed the way people consume information in our everyday lives. Enabling a mobile workforce eliminates unproductive downtime. One of the easiest ways to increase productivity is to keep people connected. Empowering the mobile worker by bringing an optimal mobile experience into the enterprise is essential to drive productivity gains and improvements in decision making. Are your customers talking about a mobile strategy? They should be!
Do you know how to ‘speak’ Mobility? BYOD vs. CYOD ‘Mobile First’ development strategy With a focus on industry, do you know the key processes that are better enabled with mobile?
Where is the $$$ in a free app? Sell the business value. Driving consulting services to develop a mobile strategy with your customer. Drive services revenue implementing the mobile strategy Additional revenue with Hosting / Managed Services Net New – win more deals because of the Oracle and JDE Edwards mobile strategy value proposition Install Base - Selling additional users now empowered by mobile applications
Operational Use Cases Conversations to get your customers engaged
Mobile Enterprise Applications Operational Areas • Equipment Maintenance • Field Service • Purchasing Approvals • Expense Approvals • Health & Safety • Contact Lookups • Project Management • Inventory and Warehouse Inquiries • Order Management • Financial Batch Approvals
Maintenance & the impact of mobile apps Driving productivity to the field • Create Work Order – Tablet • Equipment Work Order Time Entry – Tablet and Smartphone • Manage Equipment – Tablet and Smartphone • My Work Orders – Tablet and Smartphone • Review Team Work Orders – Tablet and Smartphone • Template Meter Reading – Tablet
Project Management & the impact of mobile apps Keeping project teams informed ‘on the go’ • Change Request Approvals – Tablet and Smartphone • Change Request Entry – Tablet and Smartphone • Field Progress Entry - Tablet • Field Account Progress Entry – Smartphone • Field Progress Equipment Entry – Smartphone • Field Progress Labor Entry – Smartphone • Field Status Review – Tablet and Smartphone • Job Progress Entry – Tablet • Job Schedule – Tablet • Project Status Review – Tablet and Smartphone
Financial Management & the impact of mobile apps Empowering remote, real-time analysis and process flows • Financial Management: • Contact Customer – Tablet and Smartphone • Contact Supplier – Smartphone • Customer Account Overview – Tablet and Smartphone • Expense Approval – Tablet and Smartphone • General Ledger Batch Approvals – Tablet and Smartphone • Invoice Batch Approvals – Tablet and Smartphone • Receipts Batch Approvals – Tablet and Smartphone • Voucher Batch Approvals – Tablet and Smartphone
Who do you sell to and what do they care about? CFO/COO - Profitability, budgeting, productivity and enabling decision making in ‘real time’, business process management (time-to-market), workplace flexibility—ease of use with minimal to no training, financial compliance CIO/VP of IT - Security and control, consumerization of IT, ease of deployment and upgrades, simplification of IT, BYOD (bring-your-own-device) and CYOD (choose your own device), user expectations, meet competitive challenges, deliver innovation
Key challenges • Oil and gas are commodities • The market is saturated • Customers don’t move easily • Inefficient service model
The Solution - “Project ICE” Improving the Customer Experience • Driven by customer-facing team – 180 techs / drivers • Mobilize mission-critical business processes • Easy to schedule delivery and service • Minimal impact on customer’s daily life • Optimize utilization of resources • Better delivery scheduling • Better service technician utilization • Real-time field status update • Notify customer • Generate billing • Win new customers by satisfied customer referral
Sample Conversation Starters • Are you currently using mobile in any areas of your business? • If yes: • In what areas? What is your existing mobile strategy? • Do your employees find the mobile apps easy to use and targeted to common job role tasks and business processes? • Did you build your own mobile apps or use 3rd party mobile solutions? Do your mobile apps integrate easily with your web- based JDE Edwards EnterpriseOne Applications? • Do you feel that your mobile solution maximizes employee productivity, or do you see opportunities to further improve productivity? If so, in what areas? • If no: • Have you considered a mobile strategy? • What types of common, day-to-day processes do you want to streamline for your employees using mobility? • Do you want the ability to build your own mobile apps that integrate with your web-based JDE Edwards applications?
The EnterpriseOne Mobility Value Proposition Delivers ‘out-of-the box’ mobile solutions that support many key business processes at no additional charge for licensed users. Offers integration with EnterpriseOne apps that are mature and reliable without the need for additional middleware. Easy to download from Apple’s App Store and Google Play, users get up and running more quickly on their device of choice improving productivity and decreasing time-to-market. With a “mobile-first” approach, JD Edwards mobile device integration offers new capabilities that users cannot access easily through web applications. Powered by Oracle Mobile Application Framework - configure, customize, create your own + disconnected applications.
Content Where to find the information you need
SellJDE Internal Sales and Marketing Content Portal
JD Edwards Knowledge Zone OPN - Business Partner Portal • ** NEW ** content now available to partners (Gold level and above) via JD Edwards EnterpriseOne Knowledge Zone • Mobile Section in Sales Solutions • Reminder: Partners ‘Opt In’ receive newsletters and other JD Edwards communication
Last updated January 2015 JD Edwards Mobile Solutions: Simplifying Enterprise Mobility and Optimizing Business Execution
JD Edwards Mobile Solutions: Simplifying Enterprise Mobility and Optimizing Business Execution
Summary The time is NOW to get your organization aligned Customers need help defining and implementing mobile strategies Opportunity to create a services value proposition and be competitive Industry focus is paramount to drive customer value JD Edwards EnterpriseOne + Oracle Mobile is powerful
This Week Breakout Sessions – Wednesday Mobile Extensibility Workshop