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Whole of Hospital Priority

Whole of Hospital Priority. From January to September 2013 570,000 patients waited longer than 4 hours to receive the care they needed to either get home or into a hospital bed. Working together to provide the right healthcare for people in NSW every day

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Whole of Hospital Priority

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  1. Whole of Hospital Priority From January to September 2013 570,000 patients waited longer than 4 hours to receive the care they needed to either get home or into a hospital bed • Working together to provide the right healthcare for people in NSW every day • Health service ownership and leadership to improve and sustain access to care • Development of local skills and capacity for organisational change • Improving partnerships and connectivity at system and local levels This is 91,000 less than the same time last year

  2. Newcastle Herald – 11 December 2013 John Hunter Hospital NEAT Jan 2013 – 50% Sept 62% Oct 64% Nov 63%

  3. Illawarra Mercury – 11 December 2013 Wollongong Hospital NEAT Jan 2013 – 52% Sept 60% Oct 67% Nov 66%

  4. Liverpool Leader – 11 December 2013 Liverpool Hospital NEAT Jan 2013 – 43% Sept 61% Oct 66% Nov 65%

  5. What worked in NSW 2013 • Undertaking diagnostic to understand business • Focus on the data • Sharing proven solutions • Prioritizing top 3-5 solutions • Central resource availability • Site engagement and “shifting” the naysayers • Connecting the sector • Trajectories and expectations • Performance monitoring • Health service led strategy to • manage system demand and • capacity • Local partnerships

  6. Lessons learned 2013 • Similar issues, problems and challenges with flow across the sector • Similar solutions to address flow across the sector • Importance of planning and holding people to account for agreed outcomes • Need for Program and Clinical Leads to support executive and staff and vice versa • Communication is the key to success • Data availability and integrity is a challenge • Clinical engagement needs improving

  7. 2014 Areas of focus • Master classes • Inter district assistance • Working with Subject Matter Experts • E-learning tools • Local capability development • LHD/facility support and performance monitoring • Connecting the sector • Assistance with data reporting • Implementation of Program Leads • Timeline studies • Models of care • Linking with others • Joint website with key tools • Policy development & implementation • Joint planning across Pillars, Ministry and other agencies

  8. CE Group LHD HSIPR MHDAO CEC ECI PFP ACI HETI Senior Clinicians Whole of Hospital Priority Workforce Performance Framework External Expertise

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