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ISG technology ComplexITy Made Easy

ISG technology ComplexITy Made Easy. About ISG technology. A leading UK based IT services specialist with 30 years of experience Five office locations in the UK One European Support Centre in Sofia Complex solutions for IT Infrastructure IT Services Outsourcing Solutions

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ISG technology ComplexITy Made Easy

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  1. ISG technology ComplexITy Made Easy

  2. About ISG technology • A leading UK based IT services specialist with 30 years of experience • Five office locations in the UK • One European Support Centre in Sofia • Complex solutions for • IT Infrastructure • IT Services • Outsourcing Solutions • Unrivalled expertise in • IT Intelligence • Project Management • Working withinretail, finance, health, education and leisure sectors

  3. IT Support Services WHAT WE LOOK FOR IN… • 24x7 Service Desk Support • Server management and administration • SharePoint and application development • Network infrastructure solutions • Remote assistance • Desk side assistance • Virtualisation • IT support services • ITIL knowledge

  4. IT Support Employee Profile WHAT WE LOOK FOR IN… • Knowledge of: • Microsoft Windows 2000, 2003, 2008 Server OS Microsoft Exchange Server; • Basic Active Directory; • Desktop/Laptop operating system re-installation and configuration; • Desktop/Laptop operating systems fault diagnostics and remote repair; • “How-To” support for supported Desktop/Laptop applications; • Desktop/Laptop application setup and configuration; • PC desktop/laptop hardware support • Patch and upgrade support; • Trouble-shooting and problem-solving attitude • Excellent English • Client-oriented approach • Knowledge of ITIL

  5. WHAT WE LOOK FOR IN… • Project Support Services • Communication with clients • Round-the-clock project management and reporting • Co-ordinate access material and equipment requirements • Provide remote support • Detailed scheduling, access arrangements, supplier deliveries • Progress reports and escalations

  6. WHAT WE LOOK FOR IN… • Project Support Employee Profile • Knowledge in Project management methodology (Prince 2, PMI): • Project planning • Project coordination • Real-time escalations • Reporting • Excellent English • Client-oriented approach • ITIL

  7. WHY WORK WITH US About us: • We are young, self-directed and have a “can-do” attitude • We work hard but we also know how to have fun together Our job-related offer: • Work with cutting-age technologies • Training and Certification • Travel, work and training in the UK • Career development opportunities and internal promotions • Cross-cultural experience • Test Lab and library We provide: • Competitive salary • Private medical insurance • Social benefits, including food and flexi vouchers • Additional days off scheme

  8. WHO WE WORK WITH

  9. HOW TO CONTACT US Submit your CV at bghr@isg-technology.com Visit us at http://www.Isg-technology.com Our Career Page http://www.isg-technology.com/Jobs/ViewJobs.aspx LinkedIn http://www.linkedin.com/company/isg---technology Facebook http://www.facebook.com/ISGtechnology Twitter http://twitter.com/#!/ISGtechnology

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