School-Work Transitions: Hitchhiking Across Cultures Dec. 4, 2006

1. School-Work Transitions:Hitchhiking Across CulturesDec. 4, 2006 • today’s topics: • “the learning year”: orientation & socialization to work & workplace culture • school-work differences, revisited • professional engagement

2. Finding your passion… What do you care about? WHY?

3. Leadership is… • passion, core values, vision • doing the right thing • courage, openness, flexibility, energy, power • communication • voice, influence, creativity, ideas, innovation • listening, empathy, respect, patience • self-management • team leadership-followership-role engagement • cultivating relationships • organizational & planning competencies • Journeys & transformations • brownies – celebrating!

4. a recent job ad: “You will bring to the position…. • proven leadership skills, • a strong commitment to customer service, • a willingness & ability to seek out & incorporate new methods, • openness to change, • excellent communication skills, • patience, • tact, and • a sense of humour.

5. what new graduates should know about* • best practices • strategic planning • outcomes assessment • civic engagement • public policy • self-actualization • * an informal list from Jo Bryant, City • Librarian, Toronto Public Library • fairness, equity • competencies – expectations (objectives), performance standards, evaluation measures • collective agreement • culture– values, relationships, traditions, conventions • business cases – objectives, costs, milestones, outcomes, measurables

6. strategy – structure – systems and purpose – process – people Lead people. Manage work. Understand both.

7. Sawu bona. Sikhona. “I see you. I am here. Until you see me I do not exist. When you see me, you bring me into existence.” - quoted by Peter Senge in The Fifth Discipline (1990) If I keel over at my desk, will anybody notice? To be invisible is to be irrelevant.

8. team values orientation task focus ……………………………….. ego focus (externalized) (internalized) (client service) balancing perspectives: client, task, people, self

9. Summing up…..The single most important factor distinguishing effective from ineffective teams is the ability of team members to listen to each other.– Thomas Quick 1992 • Listen 80% of the time, speak 20%. • You can think out loud, but you can’t listen out loud.

10. Leadership in a nutshell… • Know thyself. • Know others. • Communicate. – Listen! • Consult. • Cooperate. • Collaborate. • Compromise. – Negotiate. Mediate. • Cultivate. • Celebrate!

11. simultaneity of celebration! small ways forfor self others big ways greeting smiling praising thanking partying informing complimenting caring congratulating applauding commending giving credit acknowledging listening validating encouraging affirming rewarding supporting smiling

12. emotional competence, intelligence, skills= self-awareness + social awareness values influencing respect empathy communication listening

13. “First Time at a Conference?” – “neXt 2005 First Timer’s Guide” pdf at http://conferences.alia.org.au/libtec2005/hintsandtips.html “Conference Tips”– Stephen’s Lighthouse at http://stephenslighthouse.sirsi.com/archives/2006/05/conference_tips.html

14. leadership is self-presentation

15. transformations and transitions….

16. CONGRATULATIONS, YOU HAVE SURVIVED: applause, pizza preferences, speaker intros visions, missions, Dr. Seuss, job ads, résumé writing, interviews interests not positions team facilitating, team tasks, team recording, reading groups the human moment personality conflicts, self-reflection, self-assessment, core values situation not person giving instructions, receiving instructions, videotaping passion, courage, true colors, Myers-Briggs, Johari window benefits not features marketing, fundraising, advocacy, strategic planning, budgeting PESTDL, SWOT analysis, SMARTER goals GANTT, PERT, PPBS, ZBB, MBO, TQM, TQL, QA, SPC, BPR financial planning, risk management, HR management and….. fear of getting in the game! IN OTHER WORDS ……YOU HAVE COMPLETEDLIS 504! Thank you for being fully engaged in the course! …………- if you were…:)