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NEW LEGAL ASSISTANT TRAINING

Johnson Beck & Taylor. NEW LEGAL ASSISTANT TRAINING. AGENDA. Accuracy, Thoroughness & Quality Billable Hours Effective Communication with Attorneys The Client Comes First. Accuracy, Thoroughness & Quality. Be careful and complete Create forms and systems Create checklists.

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NEW LEGAL ASSISTANT TRAINING

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  1. Johnson Beck & Taylor NEW LEGAL ASSISTANT TRAINING

  2. AGENDA • Accuracy, Thoroughness & Quality • Billable Hours • Effective Communication with Attorneys • The Client Comes First

  3. Accuracy, Thoroughness & Quality • Be careful and complete • Create forms and systems • Create checklists • Keep written notes and documentation • Ask for peer review • Use technology • Work hard

  4. Billable HoursFirst Six Months

  5. Effective Communication with Attorneys • Write down assignments • Understand the due date for every assignment • If you have a question or something is unclear ask your supervising attorney • Check in regularly with your supervising attorney to update him or her on the status of your assignment

  6. The Client Comes First • All client calls/e-mails should be responded to the same day if possible and in any instance not more than 24 hours. • Always deliver what you promise to a client. • Be respectful and courteous to clients at all times.

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