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Case Studies: Implementing SMS 2003 November 20, 2003 Microsoft SMS 2003 Launch Event

Case Studies: Implementing SMS 2003 November 20, 2003 Microsoft SMS 2003 Launch Event. Introduction: Intrinsic Technologies. Desktop and Server Management Specialists Microsoft Gold Certified Partner Enterprise Systems Security Solutions Project-based, Customized Engagements

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Case Studies: Implementing SMS 2003 November 20, 2003 Microsoft SMS 2003 Launch Event

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  1. Case Studies: Implementing SMS 2003 November 20, 2003 Microsoft SMS 2003 Launch Event

  2. Introduction: Intrinsic Technologies • Desktop and Server Management Specialists • Microsoft Gold Certified Partner • Enterprise Systems • Security Solutions • Project-based, Customized Engagements • Highly Experienced, Certified and Trained Staff • Strong Industry Partnerships • Best-of-breed Solutions

  3. Introduction: Intrinsic Technologies • SMS 2003 Practice • Most experience with SMS 2003 outside Microsoft • One of two Premier Service Partners identified by Microsoft for SMS 2003 Delivery (www.microsoft.com/smserver/partners) • Servicing Customers Nationwide • Thought Leaders • Derek Hartung has over 10 yrs experience with SMS, is leading largest non-governmental SMS project, is Chairman of Chicago Systems Management User Group • Derek Fournier is former Enterprise Team Lead for Microsoft SMS Product. Led over 60 SMS 2003 client implementations.

  4. SMS 2003: Case Studies • Crate & Barrel • Relatively small in size • Multiple operating systems • Windows NT 4.0 Domain • Limited bandwidth • Little bureaucracy • No existing ESD • Large Midwest Insurance Company • Large in size • Standardized on Windows XP • Active Directory already deployed • SMS 2.0 already deployed • Formalized change management processes

  5. Crate & Barrel RDP: Business Drivers • Lou Tucker, Director of IT, Crate & Barrel • Strategic Business Drivers • Improved Asset Management • Efficient Software Deployment • Security Patch Management

  6. Crate & Barrel RDP: Business Drivers • Environment • 100 retail locations, 2 distribution centers, 1 headquarters • 1200 desktops (Win95, Win98, WinNT, W2K and WXP) • 100+ servers (NT4) • AD/ Win2003 Server • SMS 2003 Benefits to be Realized • Cost savings • Better control of enterprise • Identify Assets for replacement • Software Licensing • Software distribution • Reporting

  7. Crate & Barrel RDP: Design Factors • Legacy OS’s – Legacy Client • Bandwidth Control to Retail Locations • Synchronized AD / SMS 2003 Design Efforts • Roaming Users

  8. Crate & Barrel: SMS 2003 Hierarchy HQ SLP MP DP CAP RP Distribution Center MP DP CAP Retail Locations

  9. MW Insurance EAP: Business Drivers • Strategic Business Drivers • Asset Management • Software Deployment • Workstation Build Process • Application Packaging • Performed Formalized Tool Assessment

  10. MW Insurance EAP: Business Drivers • Environment • 18,000 claims / agent offices, 4 service centers, 1 headquarters • 160,000 desktops (WXP) • 20,000 servers (W2K) • AD/Exchange • SMS 2003 Benefits to be Realized • Timely delivery of critical applications • Tie application usage to licensing and procurement • Integrate with build process to provide core apps • Automated integration with application packaging

  11. MW Insurance EAP: Design Factors • Large Number of Clients • Large Number of Locations • Existing AD Infrastructure • Roaming Users

  12. MW Insurance: SMS 2.0 Hierarchy 40 Primary Sites 18,000 Secondary Sites

  13. MW Insurance: SMS 2003 Hierarchy 5 Primary Sites

  14. MW Insurance: SMS 2003 Hierarchy

  15. SMS 2003: Best Practices • Follow Standard Methodology • Plan, Plan, Plan • Test, Test, Test • Insist on Management Buyoff • Coordinate within IT • Obtain Expert Guidance / Validation

  16. SMS 2003: Project Timeline

  17. SMS 2003: Service Offerings

  18. SMS 2003: Contact Us Intrinsic Website www.intrinsic.net SMUG Website www.smugwire.net Questions?

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