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WELCOME. “ A Citizen’s Right to Convenience and Comfort”. Level 4. Integration. of Agencies Processes Services. Level 3. Transaction. Online process of Consultation Payments Receipts Grievances. Level 2. Interaction. Applying online for Schemes
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WELCOME “A Citizen’s Right to Convenience and Comfort”
Level 4 Integration • of • Agencies • Processes • Services Level 3 Transaction • Online process • of • Consultation • Payments • Receipts • Grievances Level 2 Interaction • Applying online • for • Schemes • Benefits • Resources • Referrals Level 1 Information • on • Schemes • Benefits • Forms Electronic Service Delivery Maturity Model
Presentsystem Proposed system at eSeva
Advantages of the proposed system thru eSeva/ • Information about the availability/non availability of commodities at FP Shop can be given not only to the officials but also to the citizens. • Payment of amount by FP Shop dealer at any eSeva Center. • ASO can get the Daily Comulative and Balance leftover stocks FP Shop dealer-wise. • Non performing FP Shop Dealers report can be generated • Offtake Register – Inspectors can visit the FP Shops with the information of stocks lifted and can also update against the CB of the FP Shop to generate the Offtake register for use of officials.
Services identified for CSC • Payment of FP shop dealers at eSeva • Updation of Issues(sales) – Issue Register – MLS Point • Updation of Receipts(Truck Sheet) – Receipt Register – MLS Point • Offtake register
Single point of Contact from Dept. • Pilot for Circle VII FP Shop Dealers • Web interface for citizens
? Questions
THANK YOU NiranjanlalDy. Director(Projects), EDS (eSeva) niranjan@ap.gov.in