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Goal Setting in ~Exempt~

Goal Setting in ~Exempt~. Objectives. Write individual goals that are aligned with the goals of the University, Division and Department. Apply the SMART Goal Formula. Differentiate between Work Goals and Development Goals. Enter Work Goals and Development Goals into eNDeavor.

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Goal Setting in ~Exempt~

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  1. Goal Setting in ~Exempt~

  2. Objectives • Write individual goals that are aligned with the goals of the University, Division and Department. • Apply the SMART Goal Formula. • Differentiate between Work Goals and Development Goals. • Enter Work Goals and Development Goals into eNDeavor. • Utilize the Notebook function.

  3. Lack of Alignment

  4. Alignment

  5. Vision, Mission and Goal Alignment University Goals and Values Goal 2 Goal 1 Goal 3 Goal 4 Goal 5 Vision OPAC Goals Measures Division Goals Measures OPAC Goals Measures Strategic Plan Mission Goal Goal Goal Goal Goal Goal Goal Departmental Goals Goal Goal Goal Goal Goal Goal Goal Goal Goal Goal Goal Individual Goals (Work & Development)

  6. University Goals • Offer an unsurpassed undergraduate education. • Be a preeminent research university. • Ensure that the University’s Catholic character informs all its endeavors. • Create a sustainable culture of continuous improvement and overall service excellence to support the University’s mission. • Communicate strategically to internal and external constituents.

  7. Example: OPAC Division Goals Institute goal-driven professional development to develop acknowledged experts & leaders in communications strategy, planning and execution. OPAC Goal 1 Through integrated communication plans and integration of talent, advance awareness of Notre Dame’s academic achievements while stewarding reputation as leading Catholic university in world. OPAC Goal 2 Build trustworthy & mutually beneficial relation-ships, internally & externally to further ND’s unique mission and positively impact community & society. OPAC Goal 3

  8. Individual Goal Alignment University Goal: Communicate strategically to internal and external constituents. OPAC Goal: Create integrated communication plans and integrate talent for advancement of Notre Dame’s academic achievements & reputation. Department Goal: Build relationships with campus partners and co-create & support communication plans that advance internal & external knowledge of Notre Dame’s academic achievements & reputation . Individual Work Goal: Create “2010 Academic Accomplishments Promotion Plan” that utilizes multiple media sources with other OPAC groups by July, 2010. Development Goal: Enhance meeting planning/ facilitation skills by attending “Meeting Mgt” in Feb 2010.

  9. Individual Goals • SMART Goals • Types of Goals • Work Goals/Expectations (“What”) • Routine/Maintenance • Project • Development Goals (“How”) • Work Skills • Behavioral Skills

  10. SMART Goals SMART Formula: (Action Verb) (Key Result) by (Target Date) requiring (Resources) or (How). Specific Descriptive verb & specific result. Measurable Quantity, Quality, Yes/No. Actionable Actions within scope of job. Realistic Reasonably challenging & achievable. Time Bound Deadline, milestones or frequency.

  11. Action Verbs • Process • Propose • Reduce • Research • Schedule • Solve • Submit • Train • Write • Administer • Analyze • Attain • Calculate • Create • Decrease • Design • Develop • Distribute • Establish • File • Improve • Increase • Maintain • Monitor • Organize • Participate • Prepare

  12. Key Result Measures NOT activities!!! • Freshman retention rate • Cost per issue • Percentage increase/ decrease • Words per minute • Supervisor/employee ratio • Participation rate • Number of complaints • Time to hire • Geographic territory • Number of clients served/repeat business • Response time • Satisfaction scores • Dollars raised • Increase in test scores • Quality metric/error rate

  13. Sample Work Goals • Send responses to all subscription requests within 48 hours of contact and report compliance monthly. (Routine) • Reduceresponse time for subscription requests from one week to 48 hours by creating electronic packet by July 1, 2010. (Project) • Assist six campus departments developstrategic communications plans aligned with University’s strategic messaging philosophy by 12/31/10. (Project)

  14. SMART Goals? Specific, Measurable, Actionable, Realistic, Time Bound? Create a quarterly report that measures student satisfaction with student life activities. Administer an evaluation process that measures the impact of our leadership actions in the local South Bend community by 8/31/10. (e.g., decline in HS drop out rates/juvenile crime, adult literacy gains). Report findings and recommendations to Officers & Deans by 12/31/10.

  15. SMART Goals? Specific, Measurable, Actionable, Realistic, Time Bound? Assist campus departments incorporate the University’s strategic messaging philosophy into major communication projects for internal or external constituents by applying a consultative approach and tools for all new client projects in 2010. Design an outcome-based supervisory skills program targeted at new or under-trained first-line supervisors utilizing an cross-campus advisory team; create marketing approach; implement by 7/1/10.

  16. Individual Goal Alignment University Goal: Communicate strategically to internal and external constituents. OPAC Goal: Create integrated communication plans and integration for advancement of Notre Dame’s academic achievements & reputation. Department Goal: Communicate strategically to internal and external constituencies. Individual Work Goal: With other OPAC groups, create “2010 Academic Accomplishments Promotion Plan” that utilizes multiple media sources by July, 2010. Development Goal:

  17. Work Goals vs. Development Goals Work Goals Implement Endeavor Talent Profile for all salaried, non-faculty staff: communications, training & profile entry by 12/31/2010. Development Goals • Achieve MBTI certification by 8/1/2010. • Increase teamwork efforts by collaborating with HR Business Partners in offering/co-facilitating departmental retreats. (Technical or Behavioral)

  18. Individual Goal Alignment University Goal: Communicate strategically to internal and external constituents. OPAC Goal: Create integrated communication plans and integration for advancement of Notre Dame’s academic achievements & reputation. Department Goal: Communicate strategically to internal and external constituencies. Individual Work Goal: With other OPAC groups, create “2010 Academic Accomplishments Promotion Plan” that utilizes multiple media sources by July, 2010. Development Goal: Enhance meeting planning/ facilitation skills by attending “Meeting Mgt” in April 2010.

  19. Individual Goal Alignment- Team University Goal: Division Goal: Department Goal: Individual Work Goal: Development Goal:

  20. Goal-Setting • Goals tab • Development Plan tab • Notebook • (left side; navigation bar https://endeavor.nd.edu http://inside.nd.edu

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