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This presentation on organisational transformation covers tools adopted, key learnings, practices to implement, expected results, and sought support. It focuses on self-transformation, best practices, and extraordinary results, using diverse methods like group discussions, case studies, and role plays. Participants learn about mindset change, empowerment, effective communication, and innovation. The program emphasizes continuous learning, delegation, feedback culture, and customer-centric decision-making. It also discusses challenges, risks, and strategies for successful implementation. The goal is to achieve significant growth, improve performance, and foster a culture of continuous improvement.
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Managing Transformation Action Plan Presentation 10-02-2004
Structure of Presentation • Objectives of the Program • Tools Adopted • What we learnt • What we will practice • What results we will bring about • What support we seek
Objectives of theProgram Organisational Transformation thru self transformation Understanding the Best Practices and bringing the next Practices Focus on extra-ordinary results
Tools Adopted • Lecture Sessions with active Interaction • Presentations • Case Studies, Poems, Stories • Group Discussions and Quiz • Films on transformation • Various role plays such as • Reflectors • Optimist • Devils Advocate • Seeker • Presenter • Planner
What we learnt • Change the mindset • Introspect and discover our core competencies and core incompetencies • Create our own destiny through transformation • Fear of failure is impediment to success • Take charge than allowing things to happen on their own • Family and employees are also our customers
What we learnt-2 • Think beyond boundaries • To be successful do things differently • Empower through delegation and knowledge sharing • Individual transformation is a pre-requisite for organisational transformation
What we learnt-3 • Work willingly for results within available resources • Continuous innovation/creativity is pre-requisite for high performance • Appreciation appreciates morale • Communication is a powerful tool, use it effectively • Be a good listener to be an effective leader • Aim at higher role play
What we learnt-4 • Learn to unlearn and relearn • Practice what you preach- Walk the talk • Anticipate, prioritise & delegate for better time management • Challenge assumptions to ensure success • Be customer centric in decision making
What we learnt-5 • Create synergy by working together • Take ownership to your actions • Feedforward in place of feedback • Best practices to Next practices • Small wins lead to big SUCCESS
What we learnt-6 Threats, opportunities, challenges and Risks Analyse Choose Make assessment (Planning) Prepare Strategies Identify Resources Implement/ execute
What we learnt-7 Implement/ execute Resistance Hurdles Fear Conflict Do not Quit Motivate/ Inspire Bliss Achieve the Goal Reward
Success is a continuous journey
What we will practice • Motivate, mentor, appreciate people around us • Plan, prioritise, delegate and monitor day- to –day work • Communicate effectively • Encourage new ideas and implement • Come out of ego and prejudices–be humble • Share agenda and knowledge
What we will practice-2 • Transformation through leadership-set example to others • Customer orientation through best practices • Focus on actions than words • Not averse to taking calculated risk • Expand horizon and aim for bigger goals
What we will practice-3 • Give and take feed-forward • Align resources for better performance • Challenge assumptions for better decision/performance • Make distinction among people • Those who are motivated – include them in committees, appreciate • Those who look for benefits for them-entrepreneur category- utilise their extra passion • Those who aspire leadership position- reward them in leader of the month / week – share their best practices • Those who work to rule- coach, provoke, persuade
What we will practice-4 • Cross selling through Customer Relation Management( CRM) • Be self -driven and do not drift • Quick decision and least response time • Shared vision
What results we will bring about • Achieve 50 per cent annualised growth in all parameters to reach Centenary Vision • Achieve revised plan (drawn at Eagleton Conclave) of March, 2004 in all parameters • Leverage initiatives of the Bank and accelerate credit to agriculture • Achieve 55 per cent annualised growth under retail segment- reach 40 percent of net bank credit by 2006
What results we will bring about-2 • Accelerated cash recovery - Minimise delinquency and achieve NIL Net NPA position • Double clientele base by 2006 • Multifold increase in Bancassurance and Govt. business • Issue Debit cards to all eligible accounts – Full Coverage • Realise visionary profit goal of Rs. 725 Cr
THANK YOU This is not the end. TRANSFORMATION HAS BEGUN…