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simply.limerick.ie

simply.limerick.ie. James Sweeney Mihai Bilauca Limerick City Council, MWRA IRELAND Limerick, 26 th of April 2012. Introduction. simply.limerick.ie. Limerick City Council. Committed to Accessible Digital Services 2005 – Accessibility audit by NCBI-CFIT

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simply.limerick.ie

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  1. simply.limerick.ie James Sweeney Mihai Bilauca Limerick City Council, MWRA IRELAND Limerick, 26th of April 2012

  2. Introduction simply.limerick.ie

  3. Limerick City Council Committed to Accessible Digital Services • 2005 – Accessibility audit by NCBI-CFIT • 2006 - All websites must be at least WCAG – AA • 2007 – Full redesign of main council website • 2008 – access.limerick.ie in collaboration with MWRA and EU support • 2009 – Additional websites designed WCAG-AA • 2010 - DIEGO

  4. NO CITIZEN LEFT BEHIND What is DIEGO? An EU pilot project with partners from 6 EU Countries: Spain, the U.K., Italy, Greece, Cyprus and Ireland • Ireland represented by MWRA and Limerick City Co • A simplified web based interface; • An integration platform for delivering accessible services; • Project started in 2010 and it will be completed in 2012

  5. DIEGO Services in Limerick

  6. DIEGO simply.limerick.ie Main Services • Live Limerick.ie content: Daily Events & Amenities in Limerick City & County; • Public Complaints: Roads, Water, Housing, Environment; • Book meeting rooms in Watch House Cross Library • Multimedia: Videos from Limerick.ie Insider

  7. DIEGO simply.limerick.ie Other services • Public Announcements, Road Closures, Art Events; • Limerick Municipal Museum - Latest Additions • Boards.ie – popular public comments in Ireland; • Daft.ie – national property listing; • Maps and Photo Gallery • Contact your Councillor

  8. DIEGO simply.limerick.ie DIEGO availability • Public Libraries (3 main libraries in Limerick City) • City Hall Information Point • Community Centres: King Island, MILES, St Mary's Adult Education Centre Demonstrations have been made to: • Southill Disability Group • Headway Ireland • Limerick Institute of Technology

  9. Kings Island Community Centre

  10. Cllr. John Gilligan presents DIEGO

  11. Cllr. John Gilligan enjoys using DIEGO

  12. Kings Island Centre – Where people meet...

  13. DIEGO - Training Session

  14. DIEGO - Another Training Session

  15. DIEGO – Southill Disability Group

  16. DIEGO – Limerick Institute of Technology

  17. DIEGO – Limerick Institute of Technology

  18. Community Centres are essential!

  19. LIMERICK COMMUNITY CONNECT

  20. Limerick Community Connect BenefIT3 Training Program funded by The Department of Communications, Energy and Natural Resources • Over 300 people trained so far • DIEGO used as a stepping point • In a first phase, 10 computers from Limerick City Co, to be re-used and provided FREE; • Limerick Community Connect helps setting-up PCs; • IT Support for Community Centres

  21. DIEGO is made available in Limerick City LibrariesWatch House Cross Library

  22. Watch House Cross and the Regeneration

  23. City Librarians using DIEGO for room bookings

  24. Overview PROs • Simple and easy to use web based interface; • Easy to integrate existing and new services; • A new channel to address the needs of people that otherwise would be marginalized; • Usable in areas where literacy is a challenge; CONs • Long term maintenance of infrastructure; • Accessible access to information is already provided; • Digital exclusion is a product of social exclusion;

  25. NEXT Improved Services • Ongoing evaluation of current set of services; • More services to be added based on demand; • Ineffective services to be dropped; • Long term sustainability to be determined based on overall evaluation; Improved Availability • MILES and St.Mary's Adult Education Centres to be enabled with: • Touch-screen capabilities; • Open Source technologies for virtual desktops • Long term IT support contracts;

  26. Lessons learned Realistic projects for Digital Inclusion are not easy! • Technology must be functional • Content is critical • Public Services need to be modified and simplified • Services to be made available in the community; • Engagement of Community and Voluntary groups; • IT Support in community centres must be ensured; • Inter-agency Co-operation is essential;

  27. simply.limerick.ie DEMO James Sweeney

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