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A Complex Marriage

A Complex Marriage. Jenny Blakey Manager 2012. Where are we?. What is Seniors Rights Victoria?. A statewide free community service established in 2008 to help prevent elder abuse and safeguard the rights of older Victorians

william-blevins
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A Complex Marriage

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  1. A Complex Marriage Jenny Blakey Manager 2012 www.seniorsrights.org.au

  2. Where are we? www.seniorsrights.org.au

  3. What is Seniors Rights Victoria? • A statewide free community service established in 2008 to help prevent elder abuse and safeguard the rights of older Victorians • SRV works with Victorians 60 + years at risk of or experiencing elder abuse. For Indigenous Australians the criteria is 45 + years. www.seniorsrights.org.au

  4. What is Seniors Rights Victoria? • Established as part of the Victorian Government’s Elder Abuse Prevention Strategy • Joint venture: • Council on the Ageing Victoria (COTA) • Public Interest Law Clearing House (PILCH) • Eastern Community Legal Centre • Loddon Campaspe Community Legal Centre www.seniorsrights.org.au

  5. A Rights-based Approach • Age discrimination is unacceptable • Older people have rights • It is NOT OK to abuse or mistreat older persons • Older people should be able to live in safety and dignity • Older people should feel and be safe and secure www.seniorsrights.org.au

  6. What SRV does • To older people living in the community • Telephone information and referral service, Legal advice and casework • Short term individual advocacy and support • Information and advice to service providers • Community education • Stakeholder engagement • Systemic policy and law reform www.seniorsrights.org.au

  7. Snapshot of Call Data2010/11 • SRV Helpline received of 1592 elder abuse-related calls (an average of 132+ a month). • 695 advices given, of which 271 by advocates and 447 by lawyers • A total of 332 cases were openedand 232 closed www.seniorsrights.org.au

  8. Benefits • Integrated assessments and casework • Quickly identify legal time limits • Quickly identify social, health, family or accommodation issues • Rights perspective • Law reform www.seniorsrights.org.au

  9. Disadvantages • Reluctance to talk to lawyer • Reluctance to take legal action • Mode of conflict resolution www.seniorsrights.org.au

  10. Challenges • Method of resolving conflict • Confidentiality of client • Who is the client – individual or family www.seniorsrights.org.au

  11. Challenges • Incapacity and no substitute decision maker • Duty of care vs client’s instructions www.seniorsrights.org.au

  12. Seniors Rights Victoria • Telephone Help Line 1300 368 821 • Specialised Legal Service • Advocacy • Interpreters used • Probono Clinics – Bundoora, Niddrie, Caulfield, Footscray • Community education programs • Service Promotion • Website: www.seniorsrights.org.au www.seniorsrights.org.au

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