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Leadership Matters. Rica Lewis-Payton, MHA, FACHE, Network Director South Central VA Health Care Network Veterans Health Administration. UAB Department of Medicine Leadership Development Seminar Series October 17, 2014 10:00 AM Margaret Cameron Spain Auditorium. Organizational Health.
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Leadership Matters Rica Lewis-Payton, MHA, FACHE, Network Director South Central VA Health Care Network Veterans Health Administration UAB Department of Medicine Leadership Development Seminar Series October 17, 2014 10:00 AM Margaret Cameron Spain Auditorium
Organizational Health Source: VHA/NCOD LEADERSHIP MATTERS !
Principles of Effective Leadership • Act with Integrity • Principled vs rule-based system of leadership • Spirituality, power of truth, goodness, justice • “The arc of the universe is long, but bends towards justice” ~Theodore Parker
Principles of Effective Leadership • Create A Vision • Clear and simple vision “Perfection is not attainable, but if we chase perfection we can catch excellence.” ~ Vince Lombardi
Principles of Effective Leadership • Inspire • Build a fire “within”, rather than lighting one beneath • Great leaders inspire us to go places we would never go on our own, and attempt things we never thought we had in us • People like to work with people with a clear and consistent purpose • A calling, rather than a job
Principles of Effective Leadership • Team Building • Must “love the people to lead the people” ~ Cornell West • Value others – love and care for them • Prepare your replacement, think long-term • Don’t underestimate the power of the truest personal touch…kindness “Kindness is the language which the deaf can hear and the blind can see” ~ Mark Twain
Principles of Effective Leadership • Engage and Empower Others • Respect: Everyone has value • People are opportunities, not interruptions • Learn to read the various/varying levels of affirmation your people need • Platinum Rule: “Treat others the way they want to be treated” ~Dr. Tony Alessandra
Principles of Effective Leadership • Communicate Effectively • Be consistent • Be clear • Be courteous
Common Mistakes Leaders Make • The Top Down Attitude • Putting Paperwork before People Work • The Absence of Affirmation • Not Making Room for Mavericks • Dictatorship in Decision Making • Dirty Delegation • Communication Chaos • Missing the Clues of a Corporate Culture • Success without Successors • Failure to Focus on the Future
We Can All Be Leaders • Inherent in each of us is the capacity to care and serve • Identify the “reluctant, but ready”, rather than those obsessed with power, authority, and influence “Become the kind of leader that people would follow voluntarily; even if you had no title or position.” ~ Brian Tracy
Servant Leadership • A philosophy and set of practices that enriches the lives of individuals, builds better organizations and ultimately creates a more just and caring world. • Servant Leaders: • Listen and encourage • Cultivate trust • Act with humility, be willing to do the dirty work
“Leadership is the art of accomplishing more than the science of management says is possible.” ~ General Colin Powell