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LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _________________________________________________________________________. European Curricula for Economic Animator in the Expanding Europe Quality management – Franciszek Bromberek. 1st Meeting - Bydgoszcz, November 2004.
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LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _________________________________________________________________________ European Curricula for Economic Animator in the Expanding Europe Quality management – Franciszek Bromberek 1st Meeting - Bydgoszcz, November 2004
LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _________________________________________________________________________ Work package number: WP 5 Franciszek Bromberek Quality management Zarządzanie jakością 1st Meeting - Bydgoszcz, November 2004 2
LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _________________________________________________________________________ Quality management 1. Quality management of project realization 2. Quality management ofeducational process 1st Meeting - Bydgoszcz, November 2004 3
LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _________________________________________________________________________ • FACTORS INFLUENCING THE FORMATION OF QUALITY MANAGEMENT SYSTEM • Existing recognised and universally practiced international norms ISO 9001: 2000, required for quality management to qualify as such. • The lack of international standards regarding quality management in higher educational systems. • Various countries have national institutions accrediting study courses. 1st Meeting - Bydgoszcz, November 2004 4
LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _________________________________________________________________________ • ASSUMPTIONS FOR THE CREATION OF QUALITY MANAGEMENT SYSTEMS • The formation of quality management system will be comprehensible and easily assimilable by partners • 2. The system will have the following module structure; • a) general modules – universal, based on the requirements of standard ISO 9001:2000, • b) detailed modules – specific, in compliance with the requirements of national accreditation institutions (in Poland PKA), to be taken into account by partner countries. 1st Meeting - Bydgoszcz, November 2004 5
LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _________________________________________________________________________ • QUALITY MANAGEMENT OF PROJECT REALIZATION • Quality plan • Documents and quality records control – procedure. • Review of the project’s quality management system – procedure. • Design of educational program – procedure. • The responsibility and competence of project implementors. • Corrective action. 1st Meeting - Bydgoszcz, November 2004 6
LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _________________________________________________________________________ • Quality management of educational process • Quality plan • Investigation of needs and expectations regarding the educational programme – instructions on the investigation of expectations. • Opinions on the educational programme. • Selection of staff – criteria. • Testing of the educational programme. • Investigation of the listeners' satisfaction – the procedure, inquiry. • Corrective action. 1st Meeting - Bydgoszcz, November 2004 7
LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _________________________________________________________________________ • Principle, method and tool • Teamwork • FMEA – Failure Modes and Effects Analysis. • Brainstorming. • Ishikawa’s chart. • Benchmarking. • Diagrams Documenting of use 1st Meeting - Bydgoszcz, November 2004 8
LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _________________________________________________________________________ • QUALITY MANAGEMENT OF PROJECT REALIZATION • Coefficients of opinion and monitoring of project realization • Whether task was realized. • Whether the aims of task were reached. • Whether task was realized in accordance with the schedule. • Whether there are records made of the project implementation progress. • The staff selection criteria for particular task. • Whether the staff fulfils received criteria. • Whether responsibilities and competence are clearly defined. 1st Meeting - Bydgoszcz, November 2004 9
LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _________________________________________________________________________ • Quality management of educational process • Procedure of working out the teaching programme • Target of procedure • Programme validity • Definition • Responsibility • Procedure of actions • Connected documents • Forms 1st Meeting - Bydgoszcz, November 2004 10
LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _________________________________________________________________________ • Quality management of educational process • Procedure of working out the teaching programme • Procedure of actions • The audit and analysis of educational needs to be carried out • Study of foundations to base the programme on. • Study of frame course programme. • Verification of frame programme. • The introduction of corrections in frame programme . • Study of detailed programmes. • The verification of detailed programmes by Programme Board. • Correction and study of teaching programmes. • Opinions by independent reviewers. • Final definition of the programme. • Application for start of the programme 1st Meeting - Bydgoszcz, November 2004 11