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Advanced Topics in Software Engineering. Cmpe 550 Fall 2008. Is There a Problem?. 7 out of every 10 major high risk development programs are encountering software problems and rate is increasing.
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Advanced Topics in Software Engineering Cmpe 550 Fall 2008
Is There a Problem? • 7 out of every 10 major high risk development programs are encountering software problems and rate is increasing. • The development of large applications in excess of 5000 function points (~500,000 LOC) is one of the most risky business undertakings in the modern world
Is There a Problem? • The risks of cancellation or major delays rise rapidly as the overall application size increases • 65% of large systems (over 1,000,000 LOC) are cancelled before completion • 50% for systems exceeding half million LOC • 25 % for those over 100,000 LOC • Failure or cancellation rate of large software systems is over 20%
Is There a Problem? • After surveying 8,000 IT projects, Standish Group reported about 30% of all projects were cancelled. • Average cancelled project in U.S. is about a year behind schedule and has consumed 200% of expected budget • Work on cancelled projects comprises about 15% of total U.S. software efforts, amounting to as much as $14 billion in 1993 dollars.
Is There a Problem? • Of completed projects, 2/3 experience schedule delays and cost overruns • 2/3 of completed projects experience low reliability and quality problems in first year of deployment • Software errors in fielded systems typically range from 0.5 to 3.0 occurrences per 1000 lines of code
Have you ever been on a project where the software was never finished or used? • What were some of the problems?
Types of Problem Projects • Mission Impossible • Likely to succeed, happy workers • Ugly • Likely to succeed, unhappy workers • Kamikaze • Unlikely to succeed, happy workers • Suicide • Unlikely to succeed, unhappy workers
Software Evolution (Maintenance) • Belady and Lehman’s Laws: • Software will continually change. • Software will become increasingly unstructured as it is changed. • Leveson’s Law: • Introducing computers will not reduce personnel numbers or costs.
Is software engineering more difficult than hardware engineering? • Why or why not?
Why is software engineering hard? • "Curse of flexibility" • Organized complexity • Intangibility • Lack of historical usage information
The Curse of Flexibility • "Software is the resting place of afterthoughts." • No physical constraints • To enforce discipline on design, construction and modification • To control complexity • So flexible that start working with it before fully understanding what need to do • The untrained can get partial success. • "Scaling up is hard to do" • ‘‘And they looked upon the software and saw that it was good. But they just had to add one other feature ...’’
Complexity • The underlying factor is intellectual manageability • 1. A "simple" system has a small number of unknowns in its interactions within the system and with its environment. • 2. A system becomes intellectually unmanageable when the level of interactions reaches the point where they cannot be thoroughly • planned • understood • anticipated • guarded against
Dealing with Complexity • Analytic Reduction (Descartes) • Divide system into distinct parts for analysis purposes. • Examine the parts separately. • Three important assumptions: • The division into parts will not distort the phenomenon being studied. • Components are the same when examined singly as when playing their part in the whole. • Principles governing the assembling of the components into the whole are themselves straightforward.
Dealing with Complexity • Statistics • Treat as a structureless mass with interchangeable parts. • Use Law of Large Numbers to describe behavior in terms of averages. • Assumes components sufficiently regular and random in their behavior that they can be studied statistically.
Software • Too complex for complete analysis: • Separation into non-interacting subsystems distorts the results. • The most important properties are emergent. • Too organized for statistics • Too much underlying structure that distorts the statistics.
AREAS FOR FUTURE RESEARCHwhy software is important? • Fixed communications • Mobile communications • PDAs • Home Platforms New Services SW Research FP6
SOFTWARELifeblood of the Information Society • The crucial component in this interconnected world will be the software • Software technologies are already crucially important for the development of advanced products and services
SOFTWAREThe Market • The European Software Market • Forms about a third of the global software market • Has expected annual growth of 3-4% in the coming 5 years • 2005: 74 billion Euros • Software accounts for the 10% of the total ICT market in Europe
Research Challenges • Trend to large, heterogenous, distributed sw systems leads to an increase in system complexity • Software and service productivity lags behind requirements • Increased complexity takes sw developers further from stakeholders • Importance of interoperability, standardisation and reuse of software increasing.
Research Challenges • Service Engineering • Complex Software Systems • Open Source Software • Software Engineering Research
Software Engineering Research Approaches • Balancing theory and praxis • How engineering research differs from scientific research • The role of empirical studies • Models for SE research
The need to link research with practice • Why after 25 years of SE has SE research failed to influence industrial practice and the quality of resulting software? • Potts argues that this failure is caused by treating research and its application by industry as separate, sequential activities. • What he calls the research-then-transfer approach. The solution he proposes is the industry-as-laboratory approach. . Colin Potts, Software Engineering Research Revisited, IEEE Software, September 1993
Research-then-Transfer Problem V1 Research Solution V1 Wide gulf bridged by indirect, anecdotal knowledge Problem V2 Research Solution V2 Problem V3 Research Solution V3 Technology transfer Gap bridged by hard, but frequently inappropriate technology Problem V4 Research Solution V4 IncrementalRefinement of research solutions Problem evolves invisibly to the research community
Research-then-Transfer Problems • Both research and practice evolve separately • Match between current problems in industry and research solutions is haphazard • No winners
Disadvantages of Research-then-Transfer • Research problems described and understood in terms of solution technology - whatever is current research fashion. Connection to practice is tenuous. • Concentration is on technical refinement of research solution - OK but lacks industrial need as focus, so effort may be misplaced. • Evaluation is difficult as research solutions may use technology that is not commonly used in industry • Delay in evaluation means problem researchers are solving has often evolved through changes in business practice, technology etc. • Transfer is difficult because industry has little basis for confidence in proposed research solution.
Industry-as-Laboratory Approach to SE research Problem V1 Research Solution V1 Problem V2 Research Solution V2 Problem V3 Research Solution V3 Problem V4 Research Solution V4
Advantages of Industry-as-Laboratory Approach • Stronger connection at start because knowledge of problem is acquired from the real practitioners in industry, often industrial partners in a research consortium. • Connection is strengthened by practitioners and researchers constantly interacting to develop the solution • Early evaluation and usage by industry lessens the Technology Transfer Gap. • Reliance on Empirical Research • shift from solution-driven SE to problem-focused SE • solve problems that really do matter to practitioners
Early SEI industrial survey research • What a SEI survey* learned from industry: • There was a thin spread of domain knowledge in most projects • Customer requirements were extremely volatile. • These findings point towards research combining work on requirements engineering with reuse - instead of the approach of researching these topics by separate SE research communities - as is still found today! *From ‘A field study of the Software Development Process for Large Systems’, CACM, November 1988.
Further Results from Potts et al Early 90s Survey 23 software development organizations (during 1990-92). (Survey focused on Requirements Modeling process) • Requirements were invented not elicited. • Most development is maintenance. • Most specification is incremental. • Domain knowledge is important. • There is a gulf between the developer and user • User-interface requirements continually change. • There is a preference for office-automation tools over CASE tools to support development. I.e. developers found using a WP + DB more useful than any CASE tools.
Industry-as-Laboratory emphasizes Real Case Studies Advantages of case studies over studying problems in research lab. • Scale and complexity - small, simple (even simplistic) cases avoided - these often bear little relation to real problems. • Unpredictability - assumptions thrown out as researchers learn more about real problems • Dynamism - a ‘real’ case study is more vital than a textbook account The real-world complications of industrial case studies are more likely to throw up representative problems and phenomena than research laboratory examples influenced by the researchers’ preconceptions.
Need to consider Human/Social Context in SE research • Not all solutions in software engineering are solely technical. • There is a need to examine organizational, social and cognitive factors systematically as well. • Many problems are “people problems”, and require “people-orientated” solutions.
Theoretical SE research • While there is still a place for innovative, purely speculative research in Software Engineering, research which studies real problems in partnership with industry needs to be given a higher profile. • These various forms of research ideally complement one another. • Neither is particularly successful if it ignores the other. • Too industrially focused research may lack adequate theory! • Academically focused research may miss the practice!
Research models for SE • Problem highlighted by Glass*: Most SE Research in 1990s was Advocacy Research. Better research models needed. • The software crisis provided the platform on which most 90s research was founded. • SE Research ignored practice, for the most part; lack of practical application and evaluation were gapping holes in most SE research. • Appropriate research models for SE are needed. * Robert Glass, The Software -Research Crisis, IEEE Software, November 1994
Methods underlying Models • Scientific method • Engineering method • Empirical method • Analytical method From W.R.Adrion, Research Methodology in Software Engineering, ACM SE Notes, Jan. 1993
Scientific method Observe real world Propose a model or theory of some real world phenomena Measure and analyze above Validate hypotheses of the model or theory If possible, repeat
Engineering method Observe existing solutions Propose better solutions Build or develop better solution Measure, analyze, and evaluate Repeat until no further improvements are possible
Empirical method Propose a model Develop statistical or other basis for the model Apply to case studies Measure and analyze Validate and then repeat
Analytical method Propose a formal theory or set of axioms Develop a theory Derive results If possible, compare with empirical observations Refine theory if necessary
Need to move away from purely analytical method • The analytical method was the most widely used in mid-90s SE research, but the others need to be considered and may be more appropriate in some SE research. • Good research practice combines elements on all these approaches.
4 important phases for any SE research project (Glass) • Informational phase - Gather or aggregate information via • reflection • literature survey • people/organization survey • case studies • Propositional phase - Propose and build hypothesis, method or algorithm, model, theory or solution • Analytical phase - Analyze and explore proposal leading to demonstration and/or formulation of principle or theory • Evaluation phase - Evaluate proposal or analytic findings by means of experimentation (controlled) or observation (uncontrolled, such as case study or protocol analysis) leading to a substantiated model, principle, or theory.
Software Engineering Research Approaches • The Industry-as-Laboratory approach links theory and praxis • Engineering research aims to improve existing processes and/or products • Empirical studies are needed to validate Software Engineering research • Models for SE research need to shift from the analytic to empirical.