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Application of Nominal Group Technique: Benefits of Public Health Accreditation. Patricia G. Porter, RN, MPH, CHES. QI Toolbox. Overview. Types of CQI Tools Brainstorming Basics Overview of Nominal Group Technique Application of Nominal Group Technique to gain consensus. . QI Toolbox.
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Application of Nominal Group Technique: Benefits of Public Health Accreditation Patricia G. Porter, RN, MPH, CHES QI Toolbox
Overview • Types of CQI Tools • Brainstorming Basics • Overview of Nominal Group Technique • Application of Nominal Group Technique to gain consensus. QI Toolbox
Types of Basic QI Tools Meeting Management Process Definition Idea Generation* Shared Decision Making* Analyze Cause and Effect* Analyze and Display Data* Planning Tools Data Collection
Brainstorming Basics • Idea generation • Problems, CE, FAA, solutions, analysis • Types • Unstructured (+) Spontaneous, piggybacking, energetic (-) Politics, sensitivities, outspoken and new members • Structured (+) Everyone participates, “pass” (-) Less spontaneous, piggybacking compromised • Brainwriting
Rules of Brainstorming • Every idea is a good idea • Do not discuss items during brainstorming • Piggybacking encouraged • Promote creativity – stand up, colored markers, • Use the parking lot! • Have fun!
Examples of Shared Decision Making Tools • Criteria Rating Forms • Is/Is Not Stratification – “lumping and splitting by consensus” • List Reduction • Voting • Weighted • Multi-voting • Nominal Group Technique
Nominal Group Technique • Shared Decision Making • Combination strategy - brainstorming & voting • Team decisions • (P) Problem, CE, solutions, (C) conclusions, (A) next steps • Steps: • Generate list and clarify meanings • Every member ranks/votes on issues • Use results to formulate next steps
Let’s try NGT: Benefits of PHA • Individuals generate lists (Completed in AM) • Brainwriting • Results collated & labeled as “indicators” • Let’s review “our” list • Additions? • Comments? • Combinations?
NGT – Benefits of PHA What next? • Break into groups of 10 • Each person ranks items on worksheet • Today we will rank 5 indicators (5 = highest) • Add up scores (by indicator) for everyone in group • Collate scores and report scores to large group • Scores for all groups calculated and discussed
Benefits of PHA: What to do with this information? • Strongest selling points as perceived by peers • Use to develop elevator speech for: • BOS • Leadership and staff • Other key internal and external stakeholders • Funding/request for additional resources
Observations/Comments/Questions? Your QI Toolbox