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California Public Utilities Commission CIMS Project Presentation to California Utilities

California Public Utilities Commission CIMS Project Presentation to California Utilities. April 7 th , 2008. Agenda. Needs CIMS History Timeline Current Activities Utility Interfaces Summary Process Reengineering High-level Flow Timeline. 2. Needs. Current Issues Data validation

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California Public Utilities Commission CIMS Project Presentation to California Utilities

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  1. California Public Utilities CommissionCIMS ProjectPresentation to California Utilities April 7th, 2008

  2. Agenda • Needs • CIMS • History • Timeline • Current Activities • Utility Interfaces • Summary • Process Reengineering • High-level Flow • Timeline 2

  3. Needs Current Issues Data validation Improved work processes Better integration with other internal systems Current Needs Fair Rulings - Accurate reports Customer Satisfaction - More efficient consumer representatives Consistent information – Data integration (e.g. GIS and voice)

  4. History Original Procurement Plan GAP Analysis Implementation Actual Procurement Process Problem Resolution August 2006 3 Months April 2008 July 2008 August 2007 October 2007

  5. Project Office Infrastructure Manual Reviews Training Plans Training Super Users Test Plans Testing Timeline Outreach Interfaces Procedures Project Integration Scenarios Rollout Activities GAP Analysis Implementation Vendor Plans Iterative Releases 2.5 Months 4 Months 3 Months UA Test Initial Release April 7th Implementation Starts December 15th Vendor Starts Initial Rollout Product Sign-off Maint. Starts July 1st 5

  6. Current Activities Infrastructure In-house managed Process Reengineering On-going Interfaces Geocoding – GIS integration Knowledge-base data – data insertion User Security – layered firewalls and logins Legacy interfaces – completed Reports Training and Testing Documentation

  7. Data Flow

  8. Login

  9. Utility Access Utility access to Web More options Faster processes Cleaner tracking

  10. PMP Manual Compliance verification process

  11. PMP Manual

  12. Agenda Needs CIMS History Timeline Current Activities Utility Interfaces Summary Process Reengineering High-level Flow Timeline 13

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