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The Dunedin Approach. Prepared by The Dunedin Oasis Centre for Problem Gambling March 2009. The Dunedin gambling environment. 53 Venues 18 Societies 3 Counselling and Health Promotion Services 299 individuals approached The Oasis Centre for Counselling in the last 5 years. Barriers.
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The Dunedin Approach Prepared by The Dunedin Oasis Centre for Problem Gambling March 2009
The Dunedin gambling environment • 53 Venues • 18 Societies • 3 Counselling and Health Promotion Services • 299 individuals approached The Oasis Centre for Counselling in the last 5 years
Barriers • “It can’t be done, Dunedin is too big!” • “I don’t want you bullying my staff”. • “What’s the point they (we) can just wear a hoodie!” • “Are we now complicit with the morals of the industry?”. • “It’ll cost a packet!”
The Process 1 • Participating in 3 monthly Community accountability meeting with Dunedin Casino and DIA. • Casino vs Class 4 Venues • A lot of “difficult” telephone calls • “We’re all in this together” • Well attended meeting • 2 articles in the ODT
The Process 2 • Nominated co-ordinator(s). • Format a letter/form for disseminating information and photograph by post to identified venues. • Just did it. In 3 months we supported 6 people to self exclude • Follow up phone calls to Societies and Venues, fewer “difficult” calls.
Relationships • Adaptation on our part from pot-shot mentality to collaboration. • Mutual problem identified • Listening to the problems the societies and venues were having with exclusion • Creatively finding solutions • Continual dialogue and follow up meeting
The Future • Simplifying the paperwork (fax/email) • Our involvement in training of class 4 venue staff. Changing attitudes. • Information cards • Re-entry conditions for Class 4 venues