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Aloha Point of Sale (POS) System

Aloha Point of Sale (POS) System. Presented by: Keith Lathrop, Kyle Lathrop, Vanessa Perez, and Peter Wood. Outline. Objective Hardware/Software Data. Procedures Managing With Aloha People. Objective. What is at research?

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Aloha Point of Sale (POS) System

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  1. Aloha Point of Sale (POS) System Presented by: Keith Lathrop, Kyle Lathrop, Vanessa Perez, and Peter Wood

  2. Outline • Objective • Hardware/Software • Data • Procedures • Managing With Aloha • People

  3. Objective • What is at research? • Whether or not the implementation of an information system can enhance the productivity at a restaurant • Look at the hardware, software, data, procedures, and people that make a certain information system operational in a restaurant environment. • How is something like this beneficial in the restaurant industry?

  4. Hardware/Software

  5. Hardware/ Software • Machines first introduced about 10 years ago • Solid-state touch screen POS hardware terminals. • The terminals were introduced to the petroleum and convenience store industries. • They continue to drive non-stop sales reliability with key innovationsincluding: • Passive cooling in all of their systems • Cable locking system • Solid-state electronics • Embedded operating systemsin their machines.

  6. Hardware/ Software • Three main types of hardware • Input hardware (Touch Screen) • Output hardware (Video Display) • Storage hardware (Storage System for restaurant info)

  7. Hardware/ Software • Software • Windows based operating system • Whole system built on its intuitive software interface • Features • Off-the-shelf, non-proprietary hardware • Enterprise capabilities • Intuitive touch-screen interfaces • Built-in redundancy • Several graphical user interfaces • Performance measurements for servers • Benefits • Unmatched performance and functionality • Easy ordering process • Powerful management functions • Unparalleled menu management capacity • Built in security system • Fast and easy employee training

  8. Data

  9. Data What is Data? • Collection of facts or figures • Bridge between hardware/software and people/procedures • Building block of valuable information Information • Knowledge derived from data • Data presented in a meaningful context • Processed data

  10. Data In The Aloha System Data Input: • Customer orders: beverages, appetizers, entrées, and desserts • Accuracy is key Data Output: • The information obtained from data input • Output tool: Printer • Receipts • Sales Summaries

  11. Procedures

  12. Procedures Instructions for humans How an employee interacts with Aloha • Check-in • Input of Orders • Corrective Procedures & Comps • Check-out

  13. Managing With Aloha

  14. Managing With Aloha • Tedious re-entries • Human error • Missing important steps • Inefficient • Time Consuming

  15. Transmanager • Creates “ To do lists” for Managers • Entire system is integrated from front to back • Eliminates re-entries, human error, and saves time • Puts data into correct accounting system destinations and formats • Different levels of interactive accounting depending on level of accounting expertise of Managers • Creates data files for every employee

  16. Redundancy Feature • All Point- of Sales (POS) workstations are in constant communication with the file server and each other • Stations work independently in network outages • All is needed is a password to the Master POS workstation • Master POS station becomes the file server • Complete operation is restored in just a few seconds • When the interrupted communication is restored, all of the transaction data is updated and synchronized, resulting in seamless reporting

  17. Redundancy System

  18. Aloha Spy • Complete control for cash intensive operations • Surveillance cameras are integrated into Aloha POS System through a digital video recorder

  19. People

  20. Old System Time Consuming • More time on Computers • More time Running around the Restaurant • Less time spent on customer service • Harder to keep track of tables Theft • Ghost tickets • Order call backs • Easier to steal drinks

  21. New System Time Saving • Less time on Computers • Less time Running around the Restaurant • More time spent on customer service • Easy to keep track of tables Theft • Eliminates ghost tickets • Eliminates order call backs • Almost impossible to steal anything

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