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Effectiveness Frameworks: Supporting and Encouraging Internal Change

Effectiveness Frameworks: Supporting and Encouraging Internal Change. Christina Laybourn. Effectiveness Initiatives. The Australian Council for International Development: Code of Conduct The Canadian Council fo International Cooperation: Code of Ethics

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Effectiveness Frameworks: Supporting and Encouraging Internal Change

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  1. Effectiveness Frameworks:Supporting and Encouraging Internal Change Christina Laybourn

  2. Effectiveness Initiatives • The Australian Council for International Development: Code of Conduct • The Canadian Council fo International Cooperation: Code of Ethics • Charities Evaluation Services: Practical Quality Assurance System for (Small) Organisations • Disasters Emergency Committee: Accountability Framework • European Foundation for Quality Management: Excellence Model • Humanitarian Accountability Partnership: HAP 2007 Standard in Humanitarian Accountability and Quality Management • International Organisation for Standardisation: ISO 9001:2008 • ISEAL Alliance: Code of Good Practice for Setting Social and Environmental Standards • National Council for Voluntary Organisations: Campaigning Effectiveness • People In Aid: Code of Good Practice • The Sphere Project: Humanitarian Charter and Minimum Standards in Disaster Response

  3. 1. Offer a signal of quality • Provide a tangible reward: • Certification: People In Aid, HAP, PQASSO • Award: EFQM

  4. 2. Recognising organisations are at different stages • Flexibility to accommodate diverse organisations: PQASSO, People In Aid, EFQM • Tailor support to the needs of the organisation: PQASSO, ISEAL

  5. 3. Provide space for learning between peers • Create opportunities for organisations to share experiences and learning: HAP • Existing users are valuable advocates of the framework: DEC

  6. 4. Facilitate the process of self-reflection and planning • The framework can help each organisation to determine where it is, and where it wants to go : DECAF, PQASSO • Organisational self-assessment often needs support: EFQM

  7. 5. Provide ongoing support • Adopting the Effectiveness Framework is only the beginning… • Need for on-going learning, support and development

  8. Supporting and Encouraging Internal Change 1.Offer a signal of quality 2. Recognise that organisations are at different stages 3. Provide space for learning between peers 4. Facilitate the process of self-reflection and planning 5. Provide ongoing support

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